Are you using Windows 11

If so, you files may be in the cloud.


Just a thought




From: LegacyUserGroup <> On Behalf Of 
sarah hughes
Sent: Monday, June 17, 2024 5:48 AM
To: Legacy User Group <>
Subject: Re: [LegacyUG] Tips for Updating to Legacy 10




Found my FT eventually, installed Legacy 10, but now I have no Legacy tree 
again! I wish I'd stuck with the old one. I went to the folder where I had 
saved it, and zilch! Only that silly sample file comes up. I did try restart 
but that didn't help. Should I uninstall it, and then reinstall it, or put PC 
back to an earlier time? I will also look through all the other emails re 
Legacy 10, and see if there is anything there to help me. Thank you


On Thu, 13 Jun 2024 at 04:03, Cathy Pinner < 
<> > wrote:

Legacy 10 has been released and is free for everyone. It has all the 
Deluxe features for free. It has the same look and feel as Legacy 8 and 
9. It has some new features and reports and tweaks to existing features 
and reports.
The new features are listed on the renewed Legacy website. The full list 
is in this blog: 
It's advised to be running Windows 10 or Windows 11. Not all features 
are guaranteed to work on earlier Windows versions.
Here's the things to do to make the process as trouble free as possible 
with some comments on where a few people out of the thousands who have 
updated have been encountering problems. Note it will overwrite Legacy 
9. You can't run both versions as the settings are all locked to the 
same folder ...\Documents\Legacy Family Tree\_AppData\ folder 1. Run 
File > File Maintenance > check/repair on your files. You should be 
doing this regularly to keep your database healthy. 2. Verify that there 
are no broken media links. Tools>Media Relinker You can fix them in 
Legacy 10 but you need to know they weren't caused by the upgrade. 3. 
Backup your family file and media files. Preferably make sure you also 
have these backups off your computer either in a cloud or on external 
drive. 4. Download 10 from the website. Some people encounter problems 
because a) they make a typo when entering their email address, b) the 
email goes to spam or doesn't arrive. If it doesn't arrive try a 
different email address c) the link in the email doesn't work and they 
need to copy and paste the link to their browser.
5. Install 10 and enjoy. Some people encounter problems with the 
installation because their security software blocks it or part of it. 
Pausing the security software during installation solves that. If 
concerned you can go into Aeroplane mode/come offline for the 
installation. If there is any problem after installation RESTART your 
computer and it is usually solved. Have fun, Cathy


LegacyUserGroup mailing list <> 
To manage your subscription and unsubscribe
Archives at:


LegacyUserGroup mailing list
To manage your subscription and unsubscribe
Archives at:

Reply via email to