Peter and Audrey Bottrell 4/44 Lockhart Street Como 6152 Western Australia +61 8 9313 1234
On Tue, 18 Jun 2024 at 1:36 AM, sarah hughes <sarahl...@gmail.com> wrote: > I have finally got my FT back! After clicking on practically every > file/folder on my laptop to try and get one of the Sample ones to open, I > finally did. But when I went through all the list my tree still wasn't > there. Then I just clicked on something to refresh the list of recent files > and the 3rd one was my tree! A box popped up to ask me to transfer stuff to > Legacy 10, and Voila! > Thank you all for trying to help me. > > On Mon, 17 Jun 2024 at 14:11, Anne Hildrum <ahild...@gmail.com> wrote: > >> At the bottom of my screen to the left (on my computer it looks like a >> magnifier) on the computer I have a search field where I can search my >> whole computer for whatever, >> if I search there for *.fdb I get a list of all fdb files I have on my >> computer. >> >> Anne >> >> På mandag 17. juni 2024 14.12.47 (+02:00), skrev sarah hughes: >> >> I do know my way around my computer, and that is a totally unnecessary >> and nasty thing to say. I did click on the link for lost files, but because >> I now don't have Legacy 9 or 10 on my computer there is no blue circle or >> any Legacy screen to find any files. I have often used the list of files >> before to find the right one, but when there is no legacy screen at all, >> that is impossible. I would have thought you would understand that. >> I have sent an email to support, and let's hope that they reply without >> any snide comments! >> >> On Mon, 17 Jun 2024 at 12:45, Cathy Pinner <genea...@gmail.com> wrote: >> >>> Sarah, >>> Go back to the article I mentioned before re finding a lost file. Here's >>> the link again. >>> < >>> https://legacyfamilytree.com/help-center/?a=I-lost-my-family-file---id--K-I9BVL_R5SkFN6sY2Vaeg> >>> >>> >>> It will be there somewhere. When you find it, since you don't seem to be >>> good at finding your way around your computer, put it in the Legacy >>> default folder for data where the Sample file is, since you seem able to >>> find that. ...\Documents\Legacy Family Tree\Data\ folder. >>> Then set Options > Customise 1.2 to open your file automatically. >>> Save your data backup zips to a Google Drive folder and make sure you >>> know how to use your data backup with File > Restore File. >>> In the backup dialogue you will see you can set the folder for backups. >>> Cathy >>> > sarah hughes <mailto:sarahl...@gmail.com> >>> > Monday, 17 June 2024 7:33 PM >>> > I thought I saved it to Google Drive, but can't find it, and so am >>> > systematically going through every folder. I really do wish that when >>> > I had found my Legacy 9, I just stuck with it! Do you thing either >>> > uninstalling and reinstalling could help (tho I guess not), or >>> > restoring pc to earlier time might help? >>> > >>> > Thank you >>> > >>> > >>> > >>> > hpete...@cox.net <mailto:hpete...@cox.net> >>> > Monday, 17 June 2024 7:18 PM >>> > >>> > Sarah >>> > >>> > Are you using Windows 11 >>> > >>> > If so, you files may be in the cloud. >>> > >>> > Just a thought >>> > >>> > Henry >>> > >>> > *From:*LegacyUserGroup <legacyusergroup-boun...@legacyusers.com> *On >>> > Behalf Of *sarah hughes >>> > *Sent:* Monday, June 17, 2024 5:48 AM >>> > *To:* Legacy User Group <legacyusergroup@legacyusers.com> >>> > *Subject:* Re: [LegacyUG] Tips for Updating to Legacy 10 >>> > >>> > Hi >>> > >>> > Found my FT eventually, installed Legacy 10, but now I have no Legacy >>> > tree again! I wish I'd stuck with the old one. I went to the folder >>> > where I had saved it, and zilch! Only that silly sample file comes up. >>> > I did try restart but that didn't help. Should I uninstall it, and >>> > then reinstall it, or put PC back to an earlier time? I will also look >>> > through all the other emails re Legacy 10, and see if there is >>> > anything there to help me. Thank you >>> > >>> > On Thu, 13 Jun 2024 at 04:03, Cathy Pinner <genea...@gmail.com >>> > <mailto:genea...@gmail.com>> wrote: >>> > >>> > >>> > >>> > sarah hughes <mailto:sarahl...@gmail.com> >>> > Monday, 17 June 2024 6:48 PM >>> > Hi >>> > >>> > Found my FT eventually, installed Legacy 10, but now I have no Legacy >>> > tree again! I wish I'd stuck with the old one. I went to the folder >>> > where I had saved it, and zilch! Only that silly sample file comes up. >>> > I did try restart but that didn't help. Should I uninstall it, and >>> > then reinstall it, or put PC back to an earlier time? I will also look >>> > through all the other emails re Legacy 10, and see if there is >>> > anything there to help me. Thank you >>> > >>> > >>> > >>> > Cathy Pinner <mailto:genea...@gmail.com> >>> > Thursday, 13 June 2024 11:02 AM >>> > Legacy 10 has been released and is free for everyone. It has all the >>> > Deluxe features for free. It has the same look and feel as Legacy 8 >>> > and 9. It has some new features and reports and tweaks to existing >>> > features and reports. >>> > The new features are listed on the renewed Legacy website. The full >>> > list is in this blog: >>> > < >>> https://news.legacyfamilytree.com/legacy_news/2024/06/the-new-legacy-family-tree-10-is-here-and-its-all-free.html> >>> >>> > It's advised to be running Windows 10 or Windows 11. Not all features >>> > are guaranteed to work on earlier Windows versions. >>> > Here's the things to do to make the process as trouble free as >>> > possible with some comments on where a few people out of the thousands >>> > who have updated have been encountering problems. Note it will >>> > overwrite Legacy 9. You can't run both versions as the settings are >>> > all locked to the same folder ...\Documents\Legacy Family >>> > Tree\_AppData\ folder 1. Run File > File Maintenance > check/repair on >>> > your files. You should be doing this regularly to keep your database >>> > healthy. 2. Verify that there are no broken media links. Tools>Media >>> > Relinker You can fix them in Legacy 10 but you need to know they >>> > weren't caused by the upgrade. 3. Backup your family file and media >>> > files. Preferably make sure you also have these backups off your >>> > computer either in a cloud or on external drive. 4. Download 10 from >>> > the website. Some people encounter problems because a) they make a >>> > typo when entering their email address, b) the email goes to spam or >>> > doesn't arrive. If it doesn't arrive try a different email address c) >>> > the link in the email doesn't work and they need to copy and paste the >>> > link to their browser. >>> > 5. Install 10 and enjoy. Some people encounter problems with the >>> > installation because their security software blocks it or part of it. >>> > Pausing the security software during installation solves that. If >>> > concerned you can go into Aeroplane mode/come offline for the >>> > installation. If there is any problem after installation RESTART your >>> > computer and it is usually solved. Have fun, Cathy >>> >>> >>> -- >>> >>> LegacyUserGroup mailing list >>> LegacyUserGroup@legacyusers.com >>> To manage your subscription and unsubscribe >>> http://legacyusers.com/mailman/listinfo/legacyusergroup_legacyusers.com >>> Archives at: >>> http://www.mail-archive.com/legacyusergroup@legacyusers.com/ >>> >> >> -- >> Sendt med Vivaldi Mail. Last ned Vivaldi gratis på vivaldi.com >> -- >> >> LegacyUserGroup mailing list >> LegacyUserGroup@legacyusers.com >> To manage your subscription and unsubscribe >> http://legacyusers.com/mailman/listinfo/legacyusergroup_legacyusers.com >> Archives at: >> http://www.mail-archive.com/legacyusergroup@legacyusers.com/ >> > -- > > LegacyUserGroup mailing list > LegacyUserGroup@legacyusers.com > To manage your subscription and unsubscribe > http://legacyusers.com/mailman/listinfo/legacyusergroup_legacyusers.com > Archives at: > http://www.mail-archive.com/legacyusergroup@legacyusers.com/ >
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