Thanks, Ron--

Well, I think you're right about the DeLuxe already being active--this time when I opened the file (and I did restart my computer), it did say DeLuxe edition in the lower right corner--I hadn't noticed that before.

Well, as far as opening the Family File, I did that originally and again this time. And it displays the name of the family file at the top of the window -- there just aren't any names in it!

Also the directions said that in the process of reinstalling or whatever Legacy, I would be asked to enter a password, namely "family," but that never happened.

Pat


----- Original Message ----- From: "ronald ferguson" <[EMAIL PROTECTED]>
To: <[email protected]>
Sent: Tuesday, May 09, 2006 5:47 PM
Subject: Re: [LegacyUG] Error message


To open family file: File>Open Family File and click on the one you want. If there is no Unlock Legacy Delux box then it may already be active. If not have you restarted Legacy?

Ron Ferguson



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From: "Patricia Hickin" <[EMAIL PROTECTED]>
Reply-To: [email protected]
To: <[email protected]>
Subject: Re: [LegacyUG] Error message
Date: Tue, 9 May 2006 16:44:44 -0400

Thanks for your help.
However when I followed the directions at that website, I now

1) seem to have Legacy but not Legacy Deluxe.
2) The directions say to go to Help>Unlock Legacy Deluxe. But when I go to Help there is no
"Unlock . . . Deluxe " option listed.
3) Also when I open my family file, it is blank. there are NO people in it.
So NOW what do I do?

Pat

----- Original Message ----- From: "H. D. Harger" <[EMAIL PROTECTED]>
To: <[email protected]>
Sent: Tuesday, May 09, 2006 12:52 PM
Subject: RE: [LegacyUG] Error message


Try this:
http://www.legacyfamilytree.com/helpError380.asp


When I attempt to open Legacy (6.0), I get a message saying

"Run-time error '380':

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Enter the drawing for a FREE Legacy Cruise to Alaska or a FREE research trip to 
Salt Lake's Family History Library. Open to users of Legacy 6 Deluxe. Enter 
online at http://legacyfamilytree.com/FreeTrip.asp

Legacy User Group guidelines can be found at: 
http://www.LegacyFamilyTree.com/Etiquette.asp

To find past messages, please go to our searchable archives at: 
http://www.mail-archive.com/legacyusergroup%40mail.millenniacorp.com/

For online technical support, please visit 
http://www.legacyfamilytree.com/Help.asp

To unsubscribe please visit: http://www.legacyfamilytree.com/LegacyLists.asp

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