Hi Pat,
I am not clear as to whether you have actually looked for your Family File
or just that the screen comes up blank. Assuming the latter, I cannot
imagine that your Family Files have been deleted so they must be on your
computer somewhere but Legacy may be looking in the wrong place. If you have
used the defaults then they would be stored in C:\Legacy\Data so I would go
to My Computer and look there. If they are then double click on the one you
want and Legacy should open it. It will then remember where they are.
If you did not use the defaults then go to the folder where you stored them
and repeat. If they are not there then I suggest using Windows Explorer to
search for the file and once found again double click on it.
If they cannot be found then I would try searching for the backups using
Windows and again double click to open in Legacy or go to
Legacy>File>Restore Family File.
Ron Ferguson
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_______________________________________
From: "Patricia Hickin" <[EMAIL PROTECTED]>
Reply-To: [email protected]
To: <[email protected]>
Subject: Re: [LegacyUG] Error message
Date: Tue, 9 May 2006 20:24:01 -0400
Thanks, Ron--
Well, I think you're right about the DeLuxe already being active--this time
when I opened the file (and I did restart my computer), it did say DeLuxe
edition in the lower right corner--I hadn't noticed that before.
Well, as far as opening the Family File, I did that originally and again
this time. And it displays the name of the family file at the top of the
window -- there just aren't any names in it!
Also the directions said that in the process of reinstalling or whatever
Legacy, I would be asked to enter a password, namely "family," but that
never happened.
Pat
----- Original Message ----- From: "ronald ferguson" <[EMAIL PROTECTED]>
To: <[email protected]>
Sent: Tuesday, May 09, 2006 5:47 PM
Subject: Re: [LegacyUG] Error message
To open family file: File>Open Family File and click on the one you want.
If there is no Unlock Legacy Delux box then it may already be active. If
not have you restarted Legacy?
Ron Ferguson
From: "Patricia Hickin" <[EMAIL PROTECTED]>
Reply-To: [email protected]
To: <[email protected]>
Subject: Re: [LegacyUG] Error message
Date: Tue, 9 May 2006 16:44:44 -0400
Thanks for your help.
However when I followed the directions at that website, I now
1) seem to have Legacy but not Legacy Deluxe.
2) The directions say to go to Help>Unlock Legacy Deluxe. But when I go
to Help there is no
"Unlock . . . Deluxe " option listed.
3) Also when I open my family file, it is blank. there are NO people in
it.
So NOW what do I do?
Pat
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