Pat, Are there any names in the Name List or are you just not seeing anyone in the Family View?
If you have the Deluxe Edition, you shouldn't be prompted for the password when you update or reinstall Legacy. Thanks for using Legacy. Sherry Customer Support Millennia Corporation [EMAIL PROTECTED] http://www.LegacyFamilyTree.com We are changing the world of genealogy! When replying to this message, please include all previous correspondence. Thanks. -----Original Message----- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Patricia Hickin Sent: Tuesday, May 09, 2006 5:24 PM To: [email protected] Subject: Re: [LegacyUG] Error message Thanks, Ron-- Well, I think you're right about the DeLuxe already being active--this time when I opened the file (and I did restart my computer), it did say DeLuxe edition in the lower right corner--I hadn't noticed that before. Well, as far as opening the Family File, I did that originally and again this time. And it displays the name of the family file at the top of the window -- there just aren't any names in it! Also the directions said that in the process of reinstalling or whatever Legacy, I would be asked to enter a password, namely "family," but that never happened. Pat Enter the drawing for a FREE Legacy Cruise to Alaska or a FREE research trip to Salt Lake's Family History Library. Open to users of Legacy 6 Deluxe. Enter online at http://legacyfamilytree.com/FreeTrip.asp Legacy User Group guidelines can be found at: http://www.LegacyFamilyTree.com/Etiquette.asp To find past messages, please go to our searchable archives at: http://www.mail-archive.com/legacyusergroup%40mail.millenniacorp.com/ For online technical support, please visit http://www.legacyfamilytree.com/Help.asp To unsubscribe please visit: http://www.legacyfamilytree.com/LegacyLists.asp
