Thanks, Sherry,
There are no names in the Name List.
----- Original Message -----
From: "LegacySupport" <[EMAIL PROTECTED]>
To: <[email protected]>
Sent: Tuesday, May 09, 2006 11:35 PM
Subject: RE: [LegacyUG] Error message
Pat,
Are there any names in the Name List or are you just not seeing anyone in
the Family View?
If you have the Deluxe Edition, you shouldn't be prompted for the password
when you update or reinstall Legacy.
Thanks for using Legacy.
Sherry
Customer Support
Millennia Corporation
[EMAIL PROTECTED]
http://www.LegacyFamilyTree.com
We are changing the world of genealogy!
When replying to this message, please include all previous correspondence.
Thanks.
-----Original Message-----
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED] On Behalf Of
Patricia
Hickin
Sent: Tuesday, May 09, 2006 5:24 PM
To: [email protected]
Subject: Re: [LegacyUG] Error message
Thanks, Ron--
Well, I think you're right about the DeLuxe already being active--this
time
when I opened the file (and I did restart my computer), it did say DeLuxe
edition in the lower right corner--I hadn't noticed that before.
Well, as far as opening the Family File, I did that originally and again
this time. And it displays the name of the family file at the top of the
window -- there just aren't any names in it!
Also the directions said that in the process of reinstalling or whatever
Legacy, I would be asked to enter a password, namely "family," but that
never happened.
Pat
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