> Use the scanmodem program from linmodems.org to identify the hardware, do not 
> trust that the client knows exactly and correctly what all the details are. 
> Use google to verify the PCI id codes. 

Surely that's overkill? There aren't that many different losemodem
chips around (3 I believe - lucent, conexant, intel). lspci should tell
you that much. Where e.g. knoppix might indeed help is to check whether
any specific driver options may have to be used.

> In effect this means getting a known good kernel archive and compiling it 
> yourself.

I would never go that far. Use a better distro. Also, there should be no
need to compile the whole kernel anyway, binary-only drivers these days
should be a .o which is linked with some other glue code. You should
only need to install the kernel headers and compile only the
driver module (sometimes you can do this in any directory too).

> Etch into your memory that the acronym RPM stands for Really Piss-poor Method. 

No comment

> That is the reason why most modem drivers are distributed as tar files. 

Now you're losing your usually good judgement. I can think of plenty of
other reasons to explain the same effect. Scientifically that means your
reasoning is unfounded.

Volker

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Volker Kuhlmann                 is possibly list0570 with the domain in header
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