@Isarra I hardly see any "rude responses" relating to pointing a subscriber to go file the issue at the right place.
I'm still struggling how best again Rob's words could have been and not be rude. At least, he used "Please" in both his emails. I wouldn't have added the "Please", trust me! If he gave you that, take it! Go file the issue at Phabricator, and that's rude? No one responds, and the next guy comes complaining why this list isn't helpful. When it gets helpful, another guy comes saying how "rude" helpful it is. rex On Friday, December 2, 2016, Isarra Yos <[email protected]> wrote: > This is a mailing list. The whole point of most mailing lists is to be a > place where people can ask questions and move forward. In this case, there > was a question about what to do about being unable to login - the answer is > to take it to phabricator, and thank you for giving it, but in the future, > please be less disparaging about it and do not use all subscribed other > members as leverage for making people feel bad. This is potentially useful > information for anyone here that that's the place to go. > > It seems like every time something comes up here there are rude responses > about how people shouldn't be dragging everyone else into it, and frankly I > find that to be far more annoying than seeing extra messages. > > -I > > On 30/11/16 18:15, Rob Halsell wrote: > > I'd still advise opening a phabricator task. I don't think every list > admin for every mailman list for WMF wants to follow along on the technical > support of a single list. > > Please go ahead and file a phabricator task, and we can help you from > there! We'll do the usual of confirming your identity, then setting and > testing a new list admin password to determine if the login failure is to > that user, or a local issue. > > Hope that helps, > > On Wed, Nov 30, 2016 at 8:57 AM, Saqib Qayyum <[email protected] > <javascript:_e(%7B%7D,'cvml','[email protected]');>> wrote: > >> Actually I have retrieved a new password but still cannot login to admin >> access. >> >> >> ------------------------------ >> *From:* Listadmins <[email protected] >> <javascript:_e(%7B%7D,'cvml','[email protected]');>> >> on behalf of Rob Halsell <[email protected] >> <javascript:_e(%7B%7D,'cvml','[email protected]');>> >> *Sent:* Wednesday, November 30, 2016 4:40:44 PM >> *To:* List for discussions and announcements related to >> lists.wikimedia.org >> *Subject:* Re: [List admins] Cant login to list >> >> The majority of the users on the list admin list cannot reset the >> password of other mailing lists. If you have forgotten the password of >> your mailing list, please file a phabricator task >> <https://phabricator.wikimedia.org/> and list off >> #wikimedia-mailing-lists as the project. That way all the background >> comparison of email and account can be done properly to confirm list >> ownership. >> >> Hope that helps! >> >> >> On Wed, Nov 30, 2016 at 8:31 AM, Saqib Qayyum <[email protected] >> <javascript:_e(%7B%7D,'cvml','[email protected]');>> wrote: >> >>> Hi. >>> >>> >>> I am having issue logging in to admin panel. >>> >>> >>> It seems i forget my password. How can I retrieve it ? >>> >>> https://lists.wikimedia.org/mailman/admin/wikimedia-pk >>> Wikimedia-PK Administrator Authentication >>> <https://lists.wikimedia.org/mailman/admin/wikimedia-pk> >>> lists.wikimedia.org >>> Important: From this point on, you must have cookies enabled in your >>> browser, otherwise no administrative changes will take effect. >>> >>> >>> >>> Saqib >>> >>> _______________________________________________ >>> Listadmins mailing list >>> [email protected] >>> <javascript:_e(%7B%7D,'cvml','[email protected]');> >>> https://lists.wikimedia.org/mailman/listinfo/listadmins >>> >>> >> >> >> -- >> Rob Halsell >> Operations Engineer >> Wikimedia Foundation, Inc. >> E-Mail: [email protected] >> <javascript:_e(%7B%7D,'cvml','[email protected]');> >> Key fingerprint = CB1F C7E7 0FF8 5DB2 6820 9C7E 75ED 14C7 >> *0245 D22A *Office: 415.839.6885 x6620 >> Fax: 415.882.0495 >> >> >> _______________________________________________ >> Listadmins mailing list >> [email protected] >> <javascript:_e(%7B%7D,'cvml','[email protected]');> >> https://lists.wikimedia.org/mailman/listinfo/listadmins >> >> > > > -- > Rob Halsell > Operations Engineer > Wikimedia Foundation, Inc. > E-Mail: [email protected] > <javascript:_e(%7B%7D,'cvml','[email protected]');> > Key fingerprint = CB1F C7E7 0FF8 5DB2 6820 9C7E 75ED 14C7 > *0245 D22A *Office: 415.839.6885 x6620 > Fax: 415.882.0495 > > > > _______________________________________________ > Listadmins mailing [email protected] > <javascript:_e(%7B%7D,'cvml','[email protected]');>https://lists.wikimedia.org/mailman/listinfo/listadmins > > >
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