What does your SMSTS log say?

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 
. . . . . . . . . . . . . . . . . .

Jason King | Solutions Design Team

From: [email protected] [mailto:[email protected]] On 
Behalf Of Murray, Mike
Sent: Thursday, May 7, 2015 11:07 AM
To: [email protected]
Subject: RE: [mssms] OSD - Computer hangs on format and partition step

We've imaged other E5540's successfully.

From: [email protected]<mailto:[email protected]> 
[mailto:[email protected]] On Behalf Of John Hamilton
Sent: Wednesday, May 6, 2015 4:31 PM
To: <[email protected]<mailto:[email protected]>>
Subject: Re: [mssms] OSD - Computer hangs on format and partition step

Just one particular e5440? Are other e5440s imaging ok?
Regards,

John Hamilton
System Administrator
FTS International
777 Main Street, Suite 2800<x-apple-data-detectors://2/0>
Fort Worth, Texas 76102<x-apple-data-detectors://2/0>
Direct: 817.339.3549<tel:817.339.3549>
Mobile: 817.682.0140<tel:817.682.0140>
[email protected]<mailto:[email protected]>om
Sent from my iPhone

On May 6, 2015, at 5:27 PM, Stephen Leuthold 
<[email protected]<mailto:[email protected]>> wrote:
What cmd does diskpart hang at?

Have you tried this first:
Diskpart
Select disk 0
Clean
?


-Stephen

On May 6, 2015, at 3:25 PM, Murray, Mike 
<[email protected]<mailto:[email protected]>> wrote:

We have a Dell Latitude E5540 that refuses to get through the format and 
partition step. It just hangs. If I hit F8 and try to run diskpart from a 
command prompt, it also hangs.

We've replaced the hard drive, no luck. Formatted the drive to be safe, no 
luck. We've imaged this model before with no issue. Any ideas?


Best Regards,

Mike Murray
Desktop Management Coordinator - IT Support Services
California State University, Chico
530.898.4357
[email protected]<mailto:[email protected]><mailto:[email protected]>




<diskpart hang.jpg>



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