Why would you choose to use this instead of BitLocker and MBAM?

Just curious.

From: [email protected] [mailto:[email protected]] On 
Behalf Of Steve Cain
Sent: Thursday, October 15, 2015 2:52 PM
To: [email protected]
Subject: Re: [NTSysADM] SecureDoc software

  AD syncing issues, sometimes we get duplicate user accounts in the SecureDoc 
Enterprise management console, sometimes syncing breaks entirely and you either 
have to restart the service or reboot the server to get it working again. 
Sometimes our SA keys don't get pre-staged down to the hard drives so you can't 
login, maybe that is related to the duplicate account issues. The Enterprise 
console only runs on the server, wish we had one that each SA could install on 
their own workstation. They have a web version too but it's not full featured 
and annoying to use. And when you install upgrades on the server it totally 
uninstalls and re-installs the 2 services and after it completes you have to 
register the services manually with Windows and then re-enter your 
configuration settings for the two.

   I feel the whole product is overly complex and bloated for what it needs to 
do, at least with the Enterprise version. There are configuration settings in 4 
or 5 different places with multiple pages of settings within each one of those 
places sometimes. And they have no support forums or user community to seek 
help from, just their tech support. They are responsive, usually replying in 
less than an hour, but their support website and documentation is sorely 
lacking and I have to have 3 separate accounts on their site, one for the site, 
one for their KB and one for their customer support portal.


Steve Cain
Sr. System Administrator

On Thu, Oct 15, 2015 at 12:41 PM, Gordon Pegue 
<[email protected]<mailto:[email protected]>> wrote:
Considering.
What kind of issues are you dealing with?

Gordon

From: [email protected]<mailto:[email protected]> 
[mailto:[email protected]<mailto:[email protected]>] 
On Behalf Of Steve Cain
Sent: Thursday, October 15, 2015 10:25 AM
To: [email protected]<mailto:[email protected]>
Subject: [NTSysADM] Re: You have subscribed to 
[email protected]<mailto:[email protected]>

Anyone else here using or tried WinMagic's SecureDoc drive encryption software? 
Boss purchased SecureDoc Enterprise Server and it's been nothing but trouble 
since we deployed it. Just wondering if it's just us or if others have had 
similar struggles with it. I wouldn't wish this software on my worst enemy! :-)

Steve Cain
Sr. System Administrator

On Thu, Oct 15, 2015 at 12:18 PM, 
[email protected]<mailto:[email protected]> 
<[email protected]<mailto:[email protected]>> wrote:



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