Just a note on this and my interaction with Xerox. I spent many hours on the phone with them trying to get a hold on this issue, the following are some of the phrases I remember hearing....
LPwhat? I am sorry we dont support *print server software* <this was from a deaf ear who didn't really want to know what the problem was, I suspect I was getting close to their alloted time quota for calls> What version windows are you using... Let me try and get you through with one of our *Unix* people...click "thank you for calling Xerox, push one for .... After numerous attempts to explain what was happening, I gave up on their support, sent emails but they were never returned. If possible it may be beneficial to round up a few names of administrators and possibly a developer *hint hint* who are really trying to make things work with the newer Xerox printers and then catapault boulders, rather than throwing rocks. I know were all pretty busy but comfort in numbers can be a good thing, sometimes. Thanks, Phil Moses On Mon, 11 Mar 2002, Patrick Powell wrote: > > From [EMAIL PROTECTED] Mon Mar 11 08:08:41 2002 > > Date: Mon, 11 Mar 2002 16:11:45 +0100 (CET) > > From: Alessandra La Spina <[EMAIL PROTECTED]> > > To: <[EMAIL PROTECTED]> > > Subject: LPRng: XeroxN2125 and pagecount (2) > > > > This message is in MIME format. The first part should be readable text, > > while the remaining parts are likely unreadable without MIME-aware tools. > > Send mail to [EMAIL PROTECTED] for more info. > > > > --1921201926-244688115-1015857822=:1196 > > Content-Type: TEXT/PLAIN; CHARSET=US-ASCII > > Content-ID: <[EMAIL PROTECTED]> > > > > > > I'm trying to get accounting on the network printer Xerox N2125. > > My linux box now is a RedHat 7.1 and I installed LPRng-3.7.4-22 and ifhp-3.4.4-2 > > I have problems to get the right pagecount at the end of the job (it > > results to be the same as at the start of the job): this is a piece of the acct >file: > > > > START 'A=root@cesaro+442' 'P=cdc4n' 'n=root' 'H=cesaro.dm.unipi.it' 'D=1015856729' > > filestart '-q31446' '-p175397' '-t2002-03-11-15:25:29.867' '-Aroot@cesaro+442' >'-nroot' '-Pcdc4n' > > fileend '-b0' '-T2' '-q31446' '-p175397' '-t2002-03-11-15:25:31.870' >'-Aroot@cesaro+442' '-nroot' '-Pcdc4n' > > END 't=3' 'p=0' 's=175397' 'q=175397' 'D=1015856732' 'A=root@cesaro+442' 'P=cdc4n' >'n=root' 'H=cesaro.dm.unipi.it' 'S=1015856729' > > > > My printcap.local file is: > > > > cdc4n:\ > > :sh:\ > > :ml=0:\ > > :mx=0:\ > > :sd=/var/spool/lpd/cdc4n:\ > > :af=acct:\ > > :as=|/usr/libexec/filters/accounting.pl start:\ > > :ae=|/usr/libexec/filters/accounting.pl end:\ > > :lp=cdc4%9100:\ > > :lpd_bounce=true:\ > > :ifhp=if_option=pagecount,of_options=pagecount,debug=3:\ > > :if=/usr/lib/lpfilters/ifhp: > > > > > > P.Powell suggested me to add the debug=3 option and I obtained the stuff > > you find in attachment (this doesn't seems to help me). Does anyone know > > why I obtain the same pagecount at the start and at the end of the job ? > > > > (Anyway,the job has been printed correctly and if I print another job > > I see the pagecount has been increased by the number of pages of > > the previous job) > > > > > > > > > > Alessandra La Spina > > > > AHHH!!! This makes sense now. > > The problem is that the ifhp filter is not getting the 'true end of job' > from the printer. This is due to the printer sending back 'I am done' > and the paper not having started moving. > > I suggest throwing rocks or yelling at Xerox to tell you the magic > PostSCript or whatever command to tell the printer to not report end > of job until the job is finished. > > Patrick > > Patrick Powell Astart Technologies, > [EMAIL PROTECTED] 9475 Chesapeake Drive, Suite D, > Network and System San Diego, CA 92123 > Consulting 858-874-6543 FAX 858-279-8424 > LPRng - Print Spooler (http://www.lprng.com) > > ----------------------------------------------------------------------------- > YOU MUST BE A LIST MEMBER IN ORDER TO POST TO THE LPRNG MAILING LIST > The address you post from MUST be your subscription address > > If you need help, send email to [EMAIL PROTECTED] (or lprng-requests > or lprng-digest-requests) with the word 'help' in the body. For the impatient, > to subscribe to a list with name LIST, send mail to [EMAIL PROTECTED] > with: | example: > subscribe LIST <mailaddr> | subscribe lprng-digest [EMAIL PROTECTED] > unsubscribe LIST <mailaddr> | unsubscribe lprng [EMAIL PROTECTED] > > If you have major problems, send email to [EMAIL PROTECTED] with the word > LPRNGLIST in the SUBJECT line. > ----------------------------------------------------------------------------- > ----------------------------------------------------------------------------- YOU MUST BE A LIST MEMBER IN ORDER TO POST TO THE LPRNG MAILING LIST The address you post from MUST be your subscription address If you need help, send email to [EMAIL PROTECTED] (or lprng-requests or lprng-digest-requests) with the word 'help' in the body. For the impatient, to subscribe to a list with name LIST, send mail to [EMAIL PROTECTED] with: | example: subscribe LIST <mailaddr> | subscribe lprng-digest [EMAIL PROTECTED] unsubscribe LIST <mailaddr> | unsubscribe lprng [EMAIL PROTECTED] If you have major problems, send email to [EMAIL PROTECTED] with the word LPRNGLIST in the SUBJECT line. -----------------------------------------------------------------------------
