On Wed, 13 Mar 2002, Alessandra La Spina wrote: > On P.Powell suggestion I've just contacted Xerox support by email, > explaining in great details what the problem was. This was the prompt > answer (I omit the sender data for privacy reasons ) : > > ... > > " The printer will send an acknowledgement that it has received the job > after it has received it, goes without saying it will receive and process > it before it will print it, your software is using this information to > interpret page count. > You can use the configuration page that can be printed from printers > frontpanel to see the page count. Alternatively you can use use a web > browser to login to the printers webpage, and goto> status> general> here > you can read the page count. > " > > ... > > I have no words to comment these explanations. I wonder if he has ever > heard about accounting...
We have similar problems with our Lexmark Optras. I have contacted Lexmark support in Sweden but I'm not optimistic, response will probably be something like above. Maybe there should be a printer "Hall of Shame" on the lprng web page to put the spotlight on this problem? Or maybe (more positively) a printer "Hall of Fame" for those printers that actually behave like they should. Maybe we could try to create some publicity around this problem? Write something to slashdot? Best regards, Johan Bengtsson -- http://www.dd.chalmers.se/~elijah/ ----------------------------------------------------------------------------- YOU MUST BE A LIST MEMBER IN ORDER TO POST TO THE LPRNG MAILING LIST The address you post from MUST be your subscription address If you need help, send email to [EMAIL PROTECTED] (or lprng-requests or lprng-digest-requests) with the word 'help' in the body. For the impatient, to subscribe to a list with name LIST, send mail to [EMAIL PROTECTED] with: | example: subscribe LIST <mailaddr> | subscribe lprng-digest [EMAIL PROTECTED] unsubscribe LIST <mailaddr> | unsubscribe lprng [EMAIL PROTECTED] If you have major problems, send email to [EMAIL PROTECTED] with the word LPRNGLIST in the SUBJECT line. -----------------------------------------------------------------------------
