I am not saying that this will result in anything, but at least you will get an attentive ear:
Carl Manros is the Xerox representative to the Printer Working Group, and one of the developers of the Internet Printing Protocol. He may, just may, be able to suggest where, inside the labyrinth of Xerox that you should address your comments: Carl-Uno Manros <[EMAIL PROTECTED]> 310-333-8273 Carl is a nice guy, and has helped out in the past with problems. Be nice to him, he is not responsible for the problems. Patrick Powell Astart Technologies, [EMAIL PROTECTED] 9475 Chesapeake Drive, Suite D, Network and System San Diego, CA 92123 Consulting 858-874-6543 FAX 858-279-8424 LPRng - Print Spooler (http://www.lprng.com) > From [EMAIL PROTECTED] Tue Mar 12 09:21:45 2002 > Date: Tue, 12 Mar 2002 08:21:53 -0800 (PST) > From: Phil Moses <[EMAIL PROTECTED]> > To: [EMAIL PROTECTED] > Subject: Re: LPRng: XeroxN2125 and pagecount (2) > > Just a note on this and my interaction with Xerox. > > I spent many hours on the phone with them trying to get a hold on this > issue, the following are some of the phrases I remember hearing.... > > LPwhat? I am sorry we dont support *print server software* <this was from > a deaf ear who didn't really want to know what the problem was, I suspect > I was getting close to their alloted time quota for calls> > > What version windows are you using... > > Let me try and get you through with one of our *Unix* people...click > "thank you for calling Xerox, push one for .... > > > > After numerous attempts to explain what was happening, I gave up on their > support, sent emails but they were never returned. > > If possible it may be beneficial to round up a few names of administrators > and possibly a developer *hint hint* who are really trying to make things > work with the newer Xerox printers and then catapault boulders, rather > than throwing rocks. > I know were all pretty busy but comfort in numbers can be a good thing, > sometimes. > > Thanks, > > Phil Moses > > On Mon, 11 Mar 2002, Patrick Powell wrote: > > > > From [EMAIL PROTECTED] Mon Mar 11 08:08:41 2002 > > > Date: Mon, 11 Mar 2002 16:11:45 +0100 (CET) > > > From: Alessandra La Spina <[EMAIL PROTECTED]> > > > To: <[EMAIL PROTECTED]> > > > Subject: LPRng: XeroxN2125 and pagecount (2) > > > > > > This message is in MIME format. The first part should be readable text, > > > while the remaining parts are likely unreadable without MIME-aware tools. > > > Send mail to [EMAIL PROTECTED] for more info. > > > > > > --1921201926-244688115-1015857822=:1196 > > > Content-Type: TEXT/PLAIN; CHARSET=US-ASCII > > > Content-ID: <[EMAIL PROTECTED]> > > > > > > > > > I'm trying to get accounting on the network printer Xerox N2125. > > > My linux box now is a RedHat 7.1 and I installed LPRng-3.7.4-22 and ifhp-3.4.4-2 > > > I have problems to get the right pagecount at the end of the job (it > > > results to be the same as at the start of the job): this is a piece of the acct >file: > > > > > > START 'A=root@cesaro+442' 'P=cdc4n' 'n=root' 'H=cesaro.dm.unipi.it' >'D=1015856729' > > > filestart '-q31446' '-p175397' '-t2002-03-11-15:25:29.867' '-Aroot@cesaro+442' >'-nroot' '-Pcdc4n' > > > fileend '-b0' '-T2' '-q31446' '-p175397' '-t2002-03-11-15:25:31.870' >'-Aroot@cesaro+442' '-nroot' '-Pcdc4n' > > > END 't=3' 'p=0' 's=175397' 'q=175397' 'D=1015856732' 'A=root@cesaro+442' >'P=cdc4n' 'n=root' 'H=cesaro.dm.unipi.it' 'S=1015856729' > > > > > > My printcap.local file is: > > > > > > cdc4n:\ > > > :sh:\ > > > :ml=0:\ > > > :mx=0:\ > > > :sd=/var/spool/lpd/cdc4n:\ > > > :af=acct:\ > > > :as=|/usr/libexec/filters/accounting.pl start:\ > > > :ae=|/usr/libexec/filters/accounting.pl end:\ > > > :lp=cdc4%9100:\ > > > :lpd_bounce=true:\ > > > :ifhp=if_option=pagecount,of_options=pagecount,debug=3:\ > > > :if=/usr/lib/lpfilters/ifhp: > > > > > > > > > P.Powell suggested me to add the debug=3 option and I obtained the stuff > > > you find in attachment (this doesn't seems to help me). Does anyone know > > > why I obtain the same pagecount at the start and at the end of the job ? > > > > > > (Anyway,the job has been printed correctly and if I print another job > > > I see the pagecount has been increased by the number of pages of > > > the previous job) > > > > > > > > > > > > > > > Alessandra La Spina > > > > > > > AHHH!!! This makes sense now. > > > > The problem is that the ifhp filter is not getting the 'true end of job' > > from the printer. This is due to the printer sending back 'I am done' > > and the paper not having started moving. > > > > I suggest throwing rocks or yelling at Xerox to tell you the magic > > PostSCript or whatever command to tell the printer to not report end > > of job until the job is finished. > > > > Patrick > > > > Patrick Powell Astart Technologies, > > [EMAIL PROTECTED] 9475 Chesapeake Drive, Suite D, > > Network and System San Diego, CA 92123 > > Consulting 858-874-6543 FAX 858-279-8424 > > LPRng - Print Spooler (http://www.lprng.com) ----------------------------------------------------------------------------- YOU MUST BE A LIST MEMBER IN ORDER TO POST TO THE LPRNG MAILING LIST The address you post from MUST be your subscription address If you need help, send email to [EMAIL PROTECTED] (or lprng-requests or lprng-digest-requests) with the word 'help' in the body. For the impatient, to subscribe to a list with name LIST, send mail to [EMAIL PROTECTED] with: | example: subscribe LIST <mailaddr> | subscribe lprng-digest [EMAIL PROTECTED] unsubscribe LIST <mailaddr> | unsubscribe lprng [EMAIL PROTECTED] If you have major problems, send email to [EMAIL PROTECTED] with the word LPRNGLIST in the SUBJECT line. -----------------------------------------------------------------------------
