On Fri, 13 Jun 2003, Rick Cochran wrote:

RC> Actually, it's worse than that (since we're getting into the details).
RC> If you're required to recover all of your costs, it's the printers and
RC> the servers and the salaries and the overhead.  I'm rather fond of my
RC> paycheck.  :-)

The printer and servers are inexpensive compared to the cost of system
administrators or compared to all the employees using them. The cost of 15
Xerox 4400DT printers is about 1/3 of the yearly cost of one system
administrator (salary, equipment, vacation, work place, office). And then
the printers have a write-off period of 3 years as well. These printers
are then able to serve 300 employees (150 Ph.D. students) and 1000 full
time undergrad students for three years. If the printing system works and
is available for real and necessary prints that is.

As an educational institution, it is rather the time of employees and
students, that the system administrators are there to serve, that is
expensive. The educational department produces Ph.D.'s and passed courses
for undergrad students, which means that printer resources must work well
and be available for all of them, all the time.

The first step of building stable, fast and reliable systems is of course
of basing them on open source software... and picking good reliable
hardware, like from Xerox... :-)

Isn't this getting incredible off-topic now? :-)

Henrik

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