On Monday 08 May 2006 00:00, Francis Musinguzi wrote: > NEWBIE ALERT !!! (go easy) > > Hi all. I'm trying to setup the request tracker system RT 3.0 > from www.bestpractical.com/rt/. Apart from the tideous perl > downloads from cspan, the web-based display refuses to show > anything. The setup is fine up to the point of displaying the > installed RT. The choice of display is between virtual hosts > and fast-cgi. Following the manual causes the link > http://localhost/ to show gibberish. Apache may even refuse to > start, citing perl parse errors. The system is a SLES 9 > running apache2 with mod-perl included, which is puzzling. > > I've even thought of ugrading to SUSE 10 ?! > > Any help is welcome. Thanx FRANCIS.
Some problems you might have installing RT are: o bad permissions on your perl scripts. o bad DBI/DBD installation o bad MySQL installation o poor integration of mod-perl with Apache o bad user running Apache o bad group running Apache o ... e.t.c. ... Mark.
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