I don't think it is just about cost. Even the not free bug trackers
aren't really good in my opinion.
There's no benefit from using a bug tracking system when people don't
actually use it and it is more important for it to be usable than for
it to have features that you will probably never, or hardly ever use.
RT probably does the job, as do a host of other bug tracking systems.
How well do they do the job? That's another issue entirely ...
If I had to pick just one and I had a budget for it, I would probably
take FogBUGZ or JIRA. If I needed it to be free at all costs, then I
would take a look at RT or Mantis.
-- G.
On May 9, 2006, at 8:44 AM, Ernest B M (AfriNIC) wrote:
Guido Sohne wrote the following on 05/09/2006 03:33 AM:
It appears you are looking for a bug tracking system?
You can try JIRA from Atlassian instead, or FogzBUGZ .... they may
cost
a bit but I think they are better.
have used RT in may enterprises (large and small) for a while. i think
RT, though a little unfriendly and demanding at the beginning, is a
very
robust, scalable, feature-packed and above all, free incident/request
tracking system.
i wouldn't look anywhere else.
-ern
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