After pocking around abit, I settled for Mantis (www.mantisbt.org)
It's LAMP, features an easy (web-based, I think) install, and works out of box. Got it up in under a minute.
Plus, I gather, it can integrate with Subversion, or CVS, if those are your versioning system of choice.
Cheers
On 5/11/06,
Charlie Ateenyi <[EMAIL PROTECTED]> wrote:
Francis,
RT is the way to go, like you said it has all the functionality you have
mentioned below.
Setting it up on SUSE 9.2 ( that was some time back ) wasnt that hard
except for the numerous perl modules that are needed ( used CPAN ).
Good luck though.
Francis Musinguzi wrote:
> Guido,
>
> I am actually looking for a request manager. The cost is not a bother.
> !!! It's just that I would like to set up a system to allow the staff
> memebers to remotely send requests / problems to a central system
> monitoring desk, to allow for efficient and managed manitainace and
> record keeping. After some small research I decided to use RT. If U
> can help me with a "better" system, I'd be glad to implement it.
> (though setting up RT would be a real boon.)
>
> FRANCIS.
>
> PS: Have been to sohne.net, the link to MAC OX is down. U could try
> uploading to rapidshare, or finding links to other providers.
>
> ============================================================================
>
> Guido Sohne writes:
>
>> I don't think it is just about cost. Even the not free bug trackers
>> aren't really good in my opinion.
>>
>> There's no benefit from using a bug tracking system when people don't
>> actually use it and it is more important for it to be usable than
>> for it to have features that you will probably never, or hardly ever
>> use.
>>
>> RT probably does the job, as do a host of other bug tracking
>> systems. How well do they do the job? That's another issue entirely ...
>>
>> If I had to pick just one and I had a budget for it, I would probably
>> take FogBUGZ or JIRA. If I needed it to be free at all costs, then I
>> would take a look at RT or Mantis.
>>
>> -- G.
>>
>> On May 9, 2006, at 8:44 AM, Ernest B M (AfriNIC) wrote:
>>
>>> Guido Sohne wrote the following on 05/09/2006 03:33 AM:
>>>> It appears you are looking for a bug tracking system?
>>>>
>>>> You can try JIRA from Atlassian instead, or FogzBUGZ .... they may
>>>> cost
>>>> a bit but I think they are better.
>>>>
>>> have used RT in may enterprises (large and small) for a while. i think
>>> RT, though a little unfriendly and demanding at the beginning, is a
>>> very
>>> robust, scalable, feature-packed and above all, free incident/request
>>> tracking system.
>>>
>>> i wouldn't look anywhere else.
>>>
>>> -ern
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