Thanks a bunch, Ward!

Maybe there is hope yet?!? However, these do not sound like repairs to 
be made by the faint of heart or anyone less than a Mac genius! Can I 
bring my computer into your shop for testing and (hopefully) repairs? 
And if so, what all should I bring - CPU, mouse, keyboard, monitor? The 
glimmer of hope is growing ...

Wendi



On Jul 18, 2004, at 9:38 AM, Ward Oldham wrote:

> Hi Wendi,
>
>  Reference the technical documents found below. ?It sounds like it 
> could be your problem.
>
> http://docs.info.apple.com/article.html?artnum=95055
>
>  Logic Board Reset
> http://docs.info.apple.com/article.html?artnum=95037
>
>  Ward ?Oldham
>
>  Ward Oldham, MacDude
>  MacTown
>  1041 Bardstown Road
>  Louisville, KY ?40204
>  502-485-1243
> ward at mactown.us
> http://www.mactown.us
>
>
> From: Wendi Williams <wrkrd at insightbb.com>
> Reply-To: <macgroup at erdos.math.louisville.edu>
> Date: Sun, 18 Jul 2004 06:43:25 -0400
> To: <macgroup at erdos.math.louisville.edu>
> Subject: Re: MacGroup: Computer won't start - blank gray screen
>
>  Thanks, Brian,
>
>  I thought about that, but how do you get the CD drive open? The eject
>  key doesn't work, and I can't use the mouse click to open it either,
>  since it won't start up at all. And, naturally, no paper clip hole,
>  either.
>
>  My son predicts that the motherboard is fried, and that my best hope 
> is
>  to put the hard drive in a different machine in hopes of recovering 
> the
>  data, but even that is a slim hope.
>
>  Thanks!
>
>  Wendi
>
>
>  On Jul 18, 2004, at 12:00 AM, Brian wrote:
>
>  > I wouldn't worry about updating the firmware right now.
>  > I would zap the pram again, holding it for three chimes and then
>  > letting it start up form your OS CDROM or DVD.
>  > Run disk first aid in the utilities folder. Change your start up 
> disk
>  > back to the way it was. Then start up normally.
>  > If you cant get this far your computer could very well be damaged.
>  >
>  > Brian O'Neal
>  >
>  >
>  >
>  >
>  >
>  >
>  >
>  > On Jul 17, 2004, at 7:20 PM, Wendi Williams wrote:
>  >
>  >
>  >> Hi, all,
>  >>
>  >> I am afraid that the storm last night may have fried my computer.
>  >>
>  >> I have a G4 dual 1gig tower, and it lost power in a crash of 
> thunder
>  >> and lightning last night. This morning it would not start up 
> through
>  >> the surge protector, but started up fine when plugged directly into
>  >> the wall outlet. I promptly bought a new surge protector, but then
>  >> the computer would not shut down - it repeatedly restarted when I
>  >> told it to shut down. I decided to try changing the start up disk 
> (my
>  >> hard drive is in 3 partitions - OSX, OS9 and the third partition 
> with
>  >> both 9 and X) to the partition with both 9 and X. Then when I tried
>  >> to restart, it would only give me the blank gray screen. I 
> restarted,
>  >> zapping the pram, and now it won't even give me the start up 
> chimes.
>  >> I can shut it down only by pulling the plug or holding the power
>  >> button for 6 seconds. Then it will not start up at all unless I 
> turn
>  >> the surge protector off and on again - then it starts up without
>  >> pushing the power button at all.
>  >>
>  >> I found info on the Apple site saying to try updating the firmware,
>  >> but I can't start up all the way to do that. I tried unplugging
>  >> everything but the monitor, keyboard and mouse, but no luck.
>  >>
>  >> Any ideas?
>  >>
>  >> Thanks!
>  >>
>  >> Wendi
>  >>
>  >>
>  >>
>  >> | The next meeting of the Louisville Computer Society will
>  >> | be July 27. The LCS Web page is <http://www.kymac.org>.
>  >> | List posting address: <mailto:macgroup at erdos.math.louisville.edu>
>  >> | List Web page: <http://erdos.math.louisville.edu/macgroup>
>  >>
>  >
>  >
>  >
>  > | The next meeting of the Louisville Computer Society will
>  > | be July 27. The LCS Web page is <http://www.kymac.org>.
>  > | List posting address: <mailto:macgroup at erdos.math.louisville.edu>
>  > | List Web page: <http://erdos.math.louisville.edu/macgroup>
>  >
>
>
>
>  | The next meeting of the Louisville Computer Society will
>  | be July 27. The LCS Web page is <http://www.kymac.org>.
>  | List posting address: <mailto:macgroup at erdos.math.louisville.edu>
>  | List Web page: <http://erdos.math.louisville.edu/macgroup>
>  
>  
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