Hi Wendi, Reference the technical documents found below. It sounds like it could be your problem.
http://docs.info.apple.com/article.html?artnum=95055 Logic Board Reset http://docs.info.apple.com/article.html?artnum=95037 Ward Oldham Ward Oldham, MacDude MacTown 1041 Bardstown Road Louisville, KY 40204 502-485-1243 ward at mactown.us http://www.mactown.us From: Wendi Williams <[EMAIL PROTECTED]> Reply-To: <macgroup at erdos.math.louisville.edu> Date: Sun, 18 Jul 2004 06:43:25 -0400 To: <macgroup at erdos.math.louisville.edu> Subject: Re: MacGroup: Computer won't start - blank gray screen Thanks, Brian, I thought about that, but how do you get the CD drive open? The eject key doesn't work, and I can't use the mouse click to open it either, since it won't start up at all. And, naturally, no paper clip hole, either. My son predicts that the motherboard is fried, and that my best hope is to put the hard drive in a different machine in hopes of recovering the data, but even that is a slim hope. Thanks! Wendi On Jul 18, 2004, at 12:00 AM, Brian wrote: > I wouldn't worry about updating the firmware right now. > I would zap the pram again, holding it for three chimes and then > letting it start up form your OS CDROM or DVD. > Run disk first aid in the utilities folder. Change your start up disk > back to the way it was. Then start up normally. > If you cant get this far your computer could very well be damaged. > > Brian O'Neal > > > > > > > > On Jul 17, 2004, at 7:20 PM, Wendi Williams wrote: > > >> Hi, all, >> >> I am afraid that the storm last night may have fried my computer. >> >> I have a G4 dual 1gig tower, and it lost power in a crash of thunder >> and lightning last night. This morning it would not start up through >> the surge protector, but started up fine when plugged directly into >> the wall outlet. I promptly bought a new surge protector, but then >> the computer would not shut down - it repeatedly restarted when I >> told it to shut down. I decided to try changing the start up disk (my >> hard drive is in 3 partitions - OSX, OS9 and the third partition with >> both 9 and X) to the partition with both 9 and X. Then when I tried >> to restart, it would only give me the blank gray screen. I restarted, >> zapping the pram, and now it won't even give me the start up chimes. >> I can shut it down only by pulling the plug or holding the power >> button for 6 seconds. Then it will not start up at all unless I turn >> the surge protector off and on again - then it starts up without >> pushing the power button at all. >> >> I found info on the Apple site saying to try updating the firmware, >> but I can't start up all the way to do that. I tried unplugging >> everything but the monitor, keyboard and mouse, but no luck. >> >> Any ideas? >> >> Thanks! >> >> Wendi >> >> >> >> | The next meeting of the Louisville Computer Society will >> | be July 27. The LCS Web page is <http://www.kymac.org>. >> | List posting address: <mailto:macgroup at erdos.math.louisville.edu> >> | List Web page: <http://erdos.math.louisville.edu/macgroup> >> > > > > | The next meeting of the Louisville Computer Society will > | be July 27. The LCS Web page is <http://www.kymac.org>. > | List posting address: <mailto:macgroup at erdos.math.louisville.edu> > | List Web page: <http://erdos.math.louisville.edu/macgroup> > | The next meeting of the Louisville Computer Society will | be July 27. The LCS Web page is <http://www.kymac.org>. | List posting address: <mailto:macgroup at erdos.math.louisville.edu> | List Web page: <http://erdos.math.louisville.edu/macgroup> -------------- next part -------------- An HTML attachment was scrubbed... URL: http://www.math.louisville.edu/pipermail/macgroup/attachments/20040718/ea80cf36/attachment.html
