On Monday, May 19, 2003, at 02:01 PM, Tiffany Cox wrote: > Hi All, > > Thank you much to Anne, Jerry, and Steve! I thought I'd let all know > about > my progress (LOL). I finally did get the card to work after contacting > customer service at Sonnet. Believe it or no I believe this has a lot > to do > with what the problem was. The first thing the tech told me was to > take an > eraser to the contact and blow out the cache slot. He went on to list a > bunch of other solutions that I had tried a million times. I guess I > just > assumed it was software problem. The eraser to the contacts did the > trick. > He said it was just a problem with film getting onto the contacts at > the > factory(having worked on two electronics lines, I should thought of > this I > guess) Having read this message however, I wonder if I need to invest > in > some thermal material? It has locked up on me after maybe an hour of > use.
Which thermal material? Uhh, be careful with that Thermal Paste stuff, if any of that gets onto the contacts then you may experience some nice fireworks. Do you have a small fan that you use to can move some air through the machine? It may need to breathe a bit. Or it could also be just part of the break-in period (usually takes 24 hours of running for electrical gizmos to break-in properly). > > Now the other problems I've been having: ;) since the long period of > time > my mac has been out of commission for anything other than a game or > two, > I've been having trouble with my modem. It's a 56K 3com U.S. Robotics > external number. I've checked and checked it repeatedly to see if I > have > reconnected everything properly. I thought I had but every time I try > to > dial out on it I believe it initializes (there's a small click and the > lights flicker a bit) but it never detects a dial tone.With all these > storms that have passed recently I'm wondering if there's a way it has > been > fried. I'm used to dealing with internal modems and I know if you fry > one > of those the computer won't start up at all. I don't know what's going > on > with this thing though. > Hmm, I need to ask you for the current connection and set-up (wires and software). Do you now have it setup so that the phone wire is coming from the wall, to the surge protector, then onto the modem? And from the modem, do you have a serial cable running to one of the serial ports on the Mac (most likely the printer)? Onto the software setup: Go to control panels, and select the one for the modem. What all information is it telling you? After that check the one for either PPP or TCP/IP. What is its info? > OK, I'll admit to my stupidity since it might help the diagnosis. For > the > longest time I had one line on the external running to the surge > protector > and from there to the wall and the other line running from the > external to > what I guess must be the modem that came with the computer, though I > though > I removed it. I don't know why I was under the impression that I > needed a > line to the computer, I jut got wire happy I guess. I bought this > thing > second hand and I know it was on a network before (I worked for quite a > while to get the modem running in the first place because of this) > When I > disassembled everything during the Sonnet fiasco I noticed I had two > what > look like apple modems lying out (I'm working next to where I'm > "fixing" my > peecee also so there's many other parts lying about also) I know the > one > that remained in there that I had the US Robotics naively connected to > was > the one that fit into the comm slot with one jack and a plastic tag > that > gives an FCC spiel. What I guess I must have removed before, assuming > it > was the Geoport Express that came with the machine is a two jack number > with four led on display on the back. I removed it the same time I > uninstalled (I hope) all the software, so any conflicts if this wasn't > the > Geo Express may have been cleared up by the removal of the software. > I'm > trying to make this machine functional. I'm sick of using my peecee for > intenet. > Wait 'till you get to OS-X and get to run Safari or Camino .... > The last problem (I hope) should be cleared up today so I won't go > into it. > Suffice to say it involves a Lexmark z23 printer, a Belkin USB PCI > card, > and a little file called USBManagerLib. While I didn't find this exact > file, I did find a file that the Belkin website should work on the > Apple > website Although the part number they give for Mac is not the EXACT > part > number on my box. The box says it's Mac compatible 8.6 and up, yet the > website says mac users need > to use F5U005-MAC instead of just F5U005. False advertising or just a > misunderstanding? I hooked up a web cam via USB before the Sonnet > fiasco > and it worked minus audio. I don't know. I never thought I'd become so > dedicated to one brand of computer. It's like I need to make the > monster > live! > Vive La Mac! Nah, that is just the difference between windoze set-ups and Mac set-ups (it allows then to make a small change and charge separate prices for the two OSes). Really. Same thing with SCSI. SCSI on a windoze has two pins reversed (so to use these on a Mac, you have to have a "special -- read more expensive" cable). What your are encountering is something that has aggravated Mac users for quite a while -- the same stuff should work between the two systems, it is just that manufacturers get to sell them to two different crowds and charge a lot more to one of the crowds. > Thanks for the help, > > Tiffany > > P.S. Sorry for the long post. > > > > >> [Original Message] >> From: Anne Cartwright <cartwrig at aye.net> >> To: <macgroup at erdos.math.louisville.edu> >> Cc: Anne Cartwright <cartwrig at aye.net> >> Date: 5/17/2003 3:48:34 PM >> Subject: Re: MacGroup: Sonnet blues >> >> I have no idea what this Sonnet Crescendo etc is. I'm trying to >> clean=20 >> out my e-mail after a 2-week vacation and was struck by the word > Sonnet=20= >> >> in your message and in the next one. It was from Small Dog's Tech > Tails=20= >> >> <Techtails at smalldog.com> and had the following info: >> >> Troubleshooting Sonnet Upgrade Cards >> >> By Hapy Mayer >> >> Hapy has again found some useful info that would apply to any > processor=20= >> >> that has a heat sink, but in this article it is specific to the=20 >> processors from Sonnet. >> >> =46rom the Sonnet website: >> >> <http://www.sonnettech.com/> >> >> 4. Tech Tips >> >> Topic: Troubleshooting my Power Macintosh G4 after I have >> uninstalled=20 >> the upgrade card and the thermal material no longer covers the=20 >> processor die. >> >> Product: >> Encore/ST >> >> System: >> Power Mac G4 (AGP Graphics) Power Mac G4 (Gigabit Ethernet) Power >> Mac=20 >> G4 (Digital Audio) Power Mac G4 (QuickSilver 2001) Power Mac G4 >> Cube=20 >> Macintosh Server G4 >> >> Symptom: >> In the course of troubleshooting, or after moving my Encore/ST from > one=20= >> >> machine to another, the Macintosh has stopped booting, or started=20 >> crashing shortly after booting. >> >> Issue: >> When the Encore/ST is installed and the heat sink is attached, the=20 >> thermal material on the processor can transfer to the bottom of the=20 >> heat sink. When the card cools after operation and the heat sink is=20 >> removed, the thermal material can come off with the heat sink making > it=20= >> >> difficult to reestablish an effective thermal bond. When this >> happens=20 >> the remaining material must be cleaned off both the processor die >> and=20 >> the heat sink, and a new layer of thermal material will need to be=20 >> applied before reinstalling the Encore/ST. >> >> Solution: >> Before reinstalling or installing the processor into another machine, > a=20= >> >> new layer of thermal material will need to be applied to the >> processor=20= >> >> die. Before applying the new layer, the residual material will need >> to=20= >> >> be cleaned from both the processor die, as well as the bottom of >> the=20 >> heat sink. To do this, simply apply some rubbing alcohol to a lint > free=20= >> >> wipe and clean the remaining material from both the processor area >> and=20= >> >> heat sink bottom. Once this is done, a new thin layer of thermal=20 >> material can be applied to the processor die. Thermal material can >> be=20 >> purchased at most electronic stores. Radio Shack, for example >> carriers=20= >> >> a brand called Heat Sink Grease, online catalog #276-1372 at=20 >> www.radioshack.com. Simply apply a smooth thin layer of the material > to=20= >> >> the center section of the processor die, making sure it covers the=20 >> entire area. Take special care that the material is consistently > smooth=20= >> >> across the surface of the processor die. This process will need to >> be=20 >> repeated each and ever time the heat sink is removed from the >> Encore/ST. >> >> If this has any application to your problem I hope it helps. >> >> Now I'll get back to the 156 messages I have yet to read. >> >> Anne Cartwright >> >> >> On Tuesday, May 13, 2003, at 04:44 PM, Tiffany Cox wrote: >> >>> >>> Howdy all, >>> =A0 >>> =A0=A0=A0=A0I figured since I got so much help here before when my = >> 6500/250=20 >>> had it's little operating system problem, perhaps I could find > answers=20= >> >>> here again. Like I said, I have a 6500/250 and bought a Sonnet=20 >>> Crescendo G3/400MHZ upgrade card for it. I installed the software > for=20= >> >>> it, pulled out the guts took the cache out, pushed the little >>> white=20 >>> button they told me to push, put in the card and put the guts back > in=20= >> >>> the computer. I then turned the machine on and It gout to where it=20 >>> starts to load the extensions and froze. I rebooted with >>> extensions=20 >>> off and tried to take them out 1 by one to try to find a conflict > but=20= >> >>> this was taking a very long time so I took all the extensions out >>> of=20= >> >>> the extensions folder, and tried moving back in one by one to see > what=20= >> >>> the hold up was. It boots ok with just the upgrade extension as far > as=20= >> >>> I can remember, but it doesn't seem to be compatible with any of >>> my=20 >>> other extensions!! This is a pain in the rear! I can't figure out > for=20= >> >>> ! the life of me how to get this thing running. I've been running >>> it=20= >> >>> with the extension for the card in a separate folder for a while >>> and=20= >> >>> just playing games on it till I can get my patience back to work > with=20= >> >>> it again. In the meantime I'm using my peecee to get online. I want > my=20= >> >>> Mac to work! Help!= > > > > --- Tiffany Cox > --- xocynaffit at earthlink.net > --- EarthLink: The #1 provider of the Real Internet. > > > > > | The next meeting of the Louisville Computer Society will > | be May 27. The LCS Web page is <http://www.kymac.org>. > | This list's page is <http://erdos.math.louisville.edu/macgroup>. > > > | The next meeting of the Louisville Computer Society will | be May 27. The LCS Web page is <http://www.kymac.org>. | This list's page is <http://erdos.math.louisville.edu/macgroup>.
