It included two three restarts. It did not play out as AppleCare expected. We were all surprised and deleted.
Nelson On 2013/ July/ 6, Saturday, at 5:31 PM, Anne Cartwright <[email protected]> wrote: > Nelson, > > Glad you got the problem fixed. How did AppleCare solve it? > > > On Jul 6, 2013, at 5:22 PM, Nelsn Helm <[email protected]> wrote: > >> AppleCare solved it. >> >> On Jul 6, 2013, at 4:11 PM, Nelsn Helm wrote: >> >>> Yesterday, I was naive enuf to allow hackers to "help me". I disconnected >>> them when I saw "del: *.* exe. Now, only my internal HDD shows on my >>> desktop. Disk Utility, Disk Warrior, TechTools, and Data REscue also don't >>> see my external HDD's, both data and back-ups. >>> >>> My computer also does not see my camera. >>> >>> nor my printer >> >> If you gave them root access, the only things you can do is either >> completely restore from a backup that wasn't connected while they were >> having their way with your machine, or use the 'nuke and pave' route; i.e. >> reformat the hard drive and reinstall the operating system from scratch. My >> preference would be the nuke and pave route. >> >> How did they get access? Online or in the flesh? > > _______________________________________________ > MacGroup mailing list > [email protected] > http://www.math.louisville.edu/mailman/listinfo/macgroup
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