I did not take notes, but it went something like this: shut down, disconnect all perifierals and
Plug flash memory into USB. See it? No Restart and repeat. Shut down and open BootCamp/ Win7. It doesn't see any USB either. Shut down and restart OSX. Create a new User. Start up as new user. This may be when we restart holding down four keys, perhaps Command Option P R. Wait for a double start, = two chimes. Test USB with flash. I think the computer did not see it. Shut down, restart as me. USB? I believe this time we saw USB periferals. Perhaps unnecessarily, I then shut down, connected the periferals, restarted. Took a second, but everything showed up on the screen. I was then working with the 2nd level tech, who said he did not know why it decided to work. He thot that what the furst tech did shud have fixed it earleir. Since all my data and backups were connected, I was scared, and I am grateful. I think I'll add off-site back-ups. Nelson On Jul 6, 2013, at 5:31 PM, Anne Cartwright <[email protected]> wrote: > Nelson, > > Glad you got the problem fixed. How did AppleCare solve it? > > > On Jul 6, 2013, at 5:22 PM, Nelsn Helm <[email protected]> wrote: > >> AppleCare solved it. >> >> On Jul 6, 2013, at 4:11 PM, Nelsn Helm wrote: >> >>> Yesterday, I was naive enuf to allow hackers to "help me". I disconnected >>> them when I saw "del: *.* exe. Now, only my internal HDD shows on my >>> desktop. Disk Utility, Disk Warrior, TechTools, and Data REscue also don't >>> see my external HDD's, both data and back-ups. >>> >>> My computer also does not see my camera. >>> >>> nor my printer >> >> If you gave them root access, the only things you can do is either >> completely restore from a backup that wasn't connected while they were >> having their way with your machine, or use the 'nuke and pave' route; i.e. >> reformat the hard drive and reinstall the operating system from scratch. My >> preference would be the nuke and pave route. >> >> How did they get access? Online or in the flesh? > > _______________________________________________ > MacGroup mailing list > [email protected] > http://www.math.louisville.edu/mailman/listinfo/macgroup _____________________ Nelsn Helm 4112 Massie Av 3 Louisville, KY 40207-2179
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