> On Dec 28, 2017, at 5:56 PM, Carl Hoefs <[email protected]> > wrote: > > Yes, his system is not very old. Probably just needs a new HDD and macOS > reinstall and it would be good to go. My understanding is that it is an iMac > (21.5-inch, Late 2013) iMac14,1, but I’m not 100% certain of it. I asked him > to go to About This Mac, but he doesn’t know how to do that… Plus, he’s > across the country from me, so I can’t just take it under my wing.
TeamViewer. Learn it, live it, love it. If you want, I can send you my boilerplate instructions that allow even the technically hopeless to activate TeamViewer expeditiously, so you can get behind their wheel for them in the shortest possible time.
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