Hi, I had the exact opposite when I called.
the Rep was friendly and I asked if I were to order SL would I get it by Friday, she said yes if you order by 1 PM my local time. I said now is good. She also asked me when I purchased my Mac. I told her June 5 from amazon.com. She even looked up my Macs searial number. Told me exactly where to find it. She also asked where I worked to try and get an educational discount. My experience with Apple and purchasing my SL upgrade was a pleasant one. Chris On Wed, 26 Aug 2009 11:11:44 -0400 Donna Goodin <[email protected]> wrote: > > Hi all, > > For the benefit of anyone else who may be trying to get the promised > discount on SL ... > > I've just spent 2 hours online, trying to preorder at the $10 price. > I have been unable to get anything but the $29 price. Right on > Apple's site, they say you can also purchase via telephone by calling > 1800-myapple. But, when you call them, they are utterly worthless. > They tell you they cannot take orders, and that you must purchase > online, or fax them a copy of your order. When I asked to speak to a > supervisor, I was told that that was not an option. Finally, I called > my local store, to see if they could help. Fortunately, they're very > nice folks, and the manager agreed to let me come in and pick it up in > the store on Friday for the $10 price. However, I should never have > had to work so hard to give Apple my money, even if it is just $10, > especially given the high degree of user/customerfriendliness on which > Apple prides itself. > > So, yes, there is a purpose to this message other than my rant. If > you are a new user, and want to get the $10 price, my suggestion would > be to just skep the whole online debacle, and just contact your store. > Best, > Donna > > -- Chris G <[email protected]> --~--~---------~--~----~------------~-------~--~----~ You received this message because you are subscribed to the Google Groups "MacVisionaries" group. To post to this group, send email to [email protected] To unsubscribe from this group, send email to [email protected] For more options, visit this group at http://groups.google.com/group/macvisionaries?hl=en -~----------~----~----~----~------~----~------~--~---
