Call Apple at (1-800) 692-7753  and provide your serial number.
On Aug 27, 2009, at 7:53 PM, hank smith wrote:

>
> what if you got your mac used but it came with leopard? how do you  
> find out
> the purchase date?
> ----- Original Message -----
> From: "Esther" <[email protected]>
> To: <[email protected]>
> Sent: Wednesday, August 26, 2009 10:35 AM
> Subject: Re: feeling pretty disgusted with Apple at the moment
>
>
>>
>> Hi Donna,
>>
>> Were you trying to make your purchase through the Mac OS X Snow
>> Leopard Up-to-Date page?
>> http://www.apple.com/macosx/uptodate/
>>
>> If you use that page (or just Google on Snow Leopard uptodate or Snow
>> Leopard update) you should be able to fill in the information on
>> line.  You need to supply the serial number and date of purchase of
>> your machine.  The link brings up a window telling you how to find  
>> the
>> serial number from the "About this Mac" entry on the Apple Menu.   
>> When
>> they tell you to "Double-click" the version text for the operating
>> system, use VO-Shift-Space by holding down Control-Option-Shift keys
>> and tapping space twice quickly. You may have to move off and on this
>> field to hear it updated. Then use VO-Shift-C to copy the serial
>> number information to pasteboard, and Command-V to paste it.  Use
>> TextEdit as an intermediate step, so you can strip off the announced
>> "Serial Number" prefix before inserting serial number into the form.
>>
>> Cheers,
>>
>> Esther
>>
>> On Aug 26, 2009, Donna Goodin wrote:
>>
>>>
>>> Hi all,
>>>
>>> For the benefit of anyone else who may be trying to get the promised
>>> discount on SL ...
>>>
>>> I've just spent 2 hours online, trying to preorder at the $10 price.
>>> I have been unable to get anything but the $29 price.  Right on
>>> Apple's site, they say you can also purchase via telephone by  
>>> calling
>>> 1800-myapple.  But, when you call them, they are utterly worthless.
>>> They tell you they cannot take orders, and that you must purchase
>>> online, or fax them a copy of your order.  When I asked to speak  
>>> to a
>>> supervisor, I was told that that was not an option.  Finally, I  
>>> called
>>> my local store, to see if they could help.  Fortunately, they're  
>>> very
>>> nice folks, and the manager agreed to let me come in and pick it  
>>> up in
>>> the store on Friday for the $10 price.  However, I should never have
>>> had to work so hard to give Apple my money, even if it is just $10,
>>> especially given the high degree of user/customerfriendliness on  
>>> which
>>> Apple prides itself.
>>>
>>> So, yes, there is a purpose to this message other than my rant.  If
>>> you are a new user, and want to get the $10 price, my suggestion  
>>> would
>>> be to just skep the whole online debacle, and just contact your  
>>> store.
>>> Best,
>>> Donna
>>>
>>>>
>>
>>
>>>
>
>
> >


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