Right, but were you getting the $10 price?  It sounds like you can  
purchase either online or over the phone for $29, you just can't get  
the $10 price.  Don't get me wrong, $29 isn't a bad price, I just  
think that if Apple's going to offer the $10 option, they need to  
support it.
Donna
On Aug 26, 2009, at 12:51 PM, Dan wrote:

>
> Hello,
> I purchased by phone and I didn't have any problems at all. I've also
> purchased in the past online and had no problems.
>
> On Aug 26, 2009, at 8:11 AM, Donna Goodin wrote:
>
>>
>> Hi all,
>>
>> For the benefit of anyone else who may be trying to get the promised
>> discount on SL ...
>>
>> I've just spent 2 hours online, trying to preorder at the $10 price.
>> I have been unable to get anything but the $29 price.  Right on
>> Apple's site, they say you can also purchase via telephone by calling
>> 1800-myapple.  But, when you call them, they are utterly worthless.
>> They tell you they cannot take orders, and that you must purchase
>> online, or fax them a copy of your order.  When I asked to speak to a
>> supervisor, I was told that that was not an option.  Finally, I  
>> called
>> my local store, to see if they could help.  Fortunately, they're very
>> nice folks, and the manager agreed to let me come in and pick it up  
>> in
>> the store on Friday for the $10 price.  However, I should never have
>> had to work so hard to give Apple my money, even if it is just $10,
>> especially given the high degree of user/customerfriendliness on  
>> which
>> Apple prides itself.
>>
>> So, yes, there is a purpose to this message other than my rant.  If
>> you are a new user, and want to get the $10 price, my suggestion  
>> would
>> be to just skep the whole online debacle, and just contact your  
>> store.
>> Best,
>> Donna
>>
>>>
>
>
> >
>


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