Hi Jonathan. Thank you for answering this.
I have been thinking about something. Could freedom make a reverse possibility in the firmware, so that we could solve it that way. I do not really understand why apple needs to use these beautiful buttons which came instead of the wheels to do other things than pan. This display started really good because you had the panning posibility in both sides of the display. I sent apple 5 solutions listed a while ago, and I have done it many times. I hope a lot of other people will do the same - please. Best regards Annie. Den 14/05/2014 kl. 00.21 skrev Jonathan Mosen <jmo...@mosen.org>: > Hi Annie, I wish I could. I'd prefer to advance the display from the left > hand side as well, but since Apple make the drivers and the interface, this > ball is entirely in their court. At least with the Mac, you can reassign the > functions. The very least they might do is offer a reverse panning option in > the iOS Braille settings, but whether they do it or not is totally up to > them. We can only hope enough users request it. > Jonathan Mosen > Mosen Consulting > Blindness technology eBooks, tutorials and training > http://Mosen.org > > On 14/05/2014, at 5:53 am, Annie Skov Nielsen <annieskovniel...@gmail.com> > wrote: > >> Hi Jonathan. >> >> I have an issue on the IPhone with focus 40, which I do not know how to get >> apple to understand and fix as soon as possible. Can you help? I have >> contacted accessibility a lot of times, I am afraid they could understand I >> was angry the last time. >> >> I have chosen the focus 40 blue, because it at the time I got it you could >> go to the next display line with the left hand, this functionality has been >> destroyed if I had known I would not have chosen the focus display, now you >> can only go to the next display line with the wright hand on that little >> button on the front in the wright end, this change has made the display >> unusable for me. >> >> I would be happy if you can help. >> Best regards Annie. >> Den 13/05/2014 kl. 17.18 skrev Jonathan Mosen <jmo...@mosen.org>: >> >>> Hi Gigi, I'll see if I can reproduce your speed issue, there's certainly an >>> issue with all Braille displays and Brailling too slowly on Apple devices, >>> but I'll try and see if there's anything Focus 14 Blue specific with >>> Brailling too fast. But again, this will be a driver issue. It's not an >>> issue with the display itself and on the iPhone and in Windows I can go at >>> a very good speed. So this will be something, if it exists, that Apple will >>> need to address. Apple has all the driver specs but FS will help in >>> whatever way they can if needed. >>> I'll also see if an appropriate person at FS can reach out to Apple to say >>> there's been this feedback. Certainly on iPhone, the Focus line is one of >>> the most reliable displays of the bunch in terms of pairing, so it would be >>> good to see that experience replicated with Mac. >>> >>> On 13/05/2014, at 10:38 pm, Eugenia Firth <gigifi...@me.com> wrote: >>> >>>> Hi Jonathan >>>> When I say horrible, I guess I need to be more specific. It has to do with >>>> writing on the display with the keyboard. The timing of the keys is off >>>> somehowh if you write the letter T, for example, dots to three maybe >>>> recognized first and then dots 45 may be recognized later. . If that is, >>>> you Braille too fast. If I Braille slow enough, that is, real slow, I can >>>> get my computer to recognize what I'm imputting. It is better in computer >>>> Braille. >>>> >>>> I can read on the display just fine. However, I got it so that I could >>>> write on its keyboard. And that is the very thing I'm having trouble with. >>>> >>>> I have a 2011 MacBook Pro with 8 GB of memory because I got it updated. >>>> Can you think of a setting in voiceover that I could change that would >>>> make this better? I am pretty sure that it is not my unit because a >>>> representative of Crystal vision went to the Apple Store and tried to pair >>>> his focus 14 with one of their computers. It didn't work. >>>> Regards, >>>> Gigi >>>> >>>> Sent from my iPhone >>>> >>>> On May 13, 2014, at 3:53 AM, Kawal Gucukoglu <kawa...@me.com> wrote: >>>> >>>>> At the moment my display does not work on the Mac via blue tooth and my i >>>>> Mac is a 2012 model late! That's OK about my gender Jonnathan! I love >>>>> this display so much that got another for work through the Government! >>>>> >>>>> On 13 May 2014, at 02:59 am, Jonathan Mosen <jmo...@mosen.org> wrote: >>>>> >>>>>> Hi Gigi. I am replying to you by Brailling into my Focus 14 Blue, >>>>>> connected to a Macbook Air mid-2013 running Mavericks. Apple not only >>>>>> have the drivers, they also include them in iOS. >>>>>> When you say the display is horrible in USB, there are no specifics I >>>>>> can respond to I'm afraid. People who can help really need you to tell >>>>>> them what specifically you consider horrible, what you're doing, what >>>>>> results you are hoping for and what results you get. And obviously I'm >>>>>> very keen to be helpful because you're right, any Braille display is an >>>>>> investment that should last you a long time. >>>>>> I can only tell you that drivers exist and are functioning for many >>>>>> people but not for some others. I'm not at all minimising your >>>>>> frustration but that is why I attempted to explain the relationship >>>>>> between a Braille display and the screen reader developer in my previous >>>>>> message. >>>>>> Apple Braille can be quite quirky, and that's the case with any display. >>>>>> But if it's not working at all, then that's something Freedom Scientific >>>>>> is always happy to help any screen reader developer work on if they need >>>>>> help. The fact that the Focus family is working, and working well for >>>>>> many customers, is testimony to the fact that Apple not only have the >>>>>> drivers but the documentation to have written the drivers. >>>>>> Oh, and to Kawl, very sorry for getting your gender wrong. Major oops. >>>>>> :). >>>>>> >>>>>> Jonathan >>>>>> On 13/05/2014, at 1:40 pm, Eugenia Firth <gigifi...@me.com> wrote: >>>>>> >>>>>>> Hi Jonathan >>>>>>> Okay, but the only problem is that Apple says that freedom scientific >>>>>>> has to turn in driver information to them I was told that my focus 14 >>>>>>> could run on any computer. It will not pair with a Mac, and I know that >>>>>>> this is just not like him Braille display that's the problem because >>>>>>> another focus 14 will not pair with other Macintosh computers. The >>>>>>> other thing is, mine is horrible even in USB mode. This display is so >>>>>>> bad even in USB mode that it's almost unusable. >>>>>>> >>>>>>> I am sure that you can agree, I hope, that Braille displays are too >>>>>>> expensive not to stay working once you get one. This situation is >>>>>>> making me a little nervous about the long-term use of this display >>>>>>> because how do I know that, even if it is fixed for now, it won't >>>>>>> become unfixed down the road. These displays absolutely must work for a >>>>>>> reasonable length of time for it to be worth it for us to pay the kind >>>>>>> of money that we pay. >>>>>>> Regards, >>>>>>> Gigi >>>>>>> >>>>>>> Sent from my iPhone >>>>>>> >>>>>>> On May 12, 2014, at 6:12 PM, Jonathan Mosen <jmo...@mosen.org> wrote: >>>>>>> >>>>>>>> Hi Gigi and all, I'd like to try and set some expectations regarding >>>>>>>> what customers should expect from what companies when it comes to >>>>>>>> Braille displays. >>>>>>>> Kawl wrote to me a few days ago, and once we got past some >>>>>>>> terminology, I established what he wanted was the ability to install >>>>>>>> Focus Blue firmware updates via the Mac. >>>>>>>> Freedom Scientific presently doesn't produce any Mac software, but I >>>>>>>> agree that it's not unreasonable to hope that if you've brought some >>>>>>>> hardware to run on your Mac, you can upgrade it via that Mac. I can't >>>>>>>> give any commitments at this point but I do want you and the list to >>>>>>>> know that the request has been passed on and it is being taken >>>>>>>> seriously. Certainly firmware upgrades are the responsibility of the >>>>>>>> Braille display manufacturer, whoever that manufacturer is. >>>>>>>> There is another issue, and that involves some displays apparently not >>>>>>>> working on certain variations of Mac. In this case, if the device is >>>>>>>> working properly in all other situations, this is most likely to be an >>>>>>>> issue for Apple to resolve. Any screen reader developer, in this case >>>>>>>> VoiceOver, writes their own drivers to interface with a Braille >>>>>>>> display. The only drivers Freedom Scientific write are for JAWS, which >>>>>>>> they also produce. From time to time, something may happen which >>>>>>>> breaks support for certain displays, and naturally this is highly >>>>>>>> frustrating for those affected. >>>>>>>> I'm using the Focus 40 Blue regularly on a Mac with no issues. This >>>>>>>> doesn't help anyone who is having trouble, but it does suggest that >>>>>>>> the problem may be isolated to certain kinds of Mac, or even certain >>>>>>>> kinds of Mac produced at a certain time, so Apple Accessibility is >>>>>>>> your best bet for this. Like any tricky software issue, the more data >>>>>>>> Apple can get, I'm sure the more likely it will be that they can >>>>>>>> isolate and ultimately solve the problem. >>>>>>>> I hope that's of some help. >>>>>>>> Jonathan >>>>>>>> On 12/05/2014, at 1:18 am, Eugenia Firth <gigifi...@me.com> wrote: >>>>>>>> >>>>>>>>> Hi there ' >>>>>>>>> I hope it works, but I might point out that if you call Freedom >>>>>>>>> Scientific about your braille display like I did and you mention the >>>>>>>>> words Macintosh computer, you are immediately told to call Apple. >>>>>>>>> They won't even talk about it, no matter what your question is. I >>>>>>>>> must say they sort of panicked when I asked about that cd that comes >>>>>>>>> with the Focus 14. I didn't think it had a Mac installer on it since >>>>>>>>> Apple puts those drives on our Macs, but I was hoping. I was told >>>>>>>>> immediately no way should I put that cd in my Mac. They didn't know >>>>>>>>> there was no way I was going to do that unless it was marked for that >>>>>>>>> or they told me to do it. >>>>>>>>> >>>>>>>>> Regards, >>>>>>>>> Gigi >>>>>>>>> >>>>>>>>> On May 10, 2014, at 9:38 AM, Kawal Gucukoglu <kawa...@me.com> wrote: >>>>>>>>> >>>>>>>>>> I have written to Apple and to somebody who works in Freedom >>>>>>>>>> scientific to see whether or not we can have firmware drivers as Mac >>>>>>>>>> installers. Hopefully, we will get some results from that soon. >>>>>>>>>> >>>>>>>>>>> On 10 May 2014, at 08:59 am, Annie Skov Nielsen >>>>>>>>>>> <annieskovniel...@gmail.com> wrote: >>>>>>>>>>> >>>>>>>>>>> Hi Kawal. >>>>>>>>>>> >>>>>>>>>>> It is good to write to apple. It maybe requires a cooperation >>>>>>>>>>> between apple and freedom scientiffic to get it to work again. >>>>>>>>>>> >>>>>>>>>>> Best regards Annie. >>>>>>>>>>>> Den 09/05/2014 kl. 22.41 skrev Kawal Gucukoglu <kawa...@me.com>: >>>>>>>>>>>> >>>>>>>>>>>> I have written to Apple access ability or is it the other way >>>>>>>>>>>> round! To discuss with Freedom scientific. Hopefully, I will have >>>>>>>>>>>> a response soon, and will share it with you all. I have also >>>>>>>>>>>> written an email to Jonathan Mosen to ask him to encourage freedom >>>>>>>>>>>> scientific to put Mac installers of their products on their >>>>>>>>>>>> website. >>>>>>>>>>>> >>>>>>>>>>>>> On 9 May 2014, at 09:19 pm, Annie Skov Nielsen >>>>>>>>>>>>> <annieskovniel...@gmail.com> wrote: >>>>>>>>>>>>> >>>>>>>>>>>>> Hi Kawal. >>>>>>>>>>>>> >>>>>>>>>>>>> I have 2 macs here, on the older mac it works on this mac from >>>>>>>>>>>>> 2011 it will not load the driver as you said. I can not figure >>>>>>>>>>>>> out what's going wrong. >>>>>>>>>>>>> >>>>>>>>>>>>> Best regards Annie. >>>>>>>>>>>>>> Den 09/05/2014 kl. 21.05 skrev Kawal Gucukoglu <kawa...@me.com>: >>>>>>>>>>>>>> >>>>>>>>>>>>>> it has nothing to do with the model, as the driver is stalled on >>>>>>>>>>>>>> the bell display successfully. It is when you try and connect >>>>>>>>>>>>>> this displayed via Bluetooth with the Mac. >>>>>>>>>>>>>> >>>>>>>>>>>>>>> On 9 May 2014, at 06:57 pm, Teresa Cochran <batsfly...@me.com> >>>>>>>>>>>>>>> wrote: >>>>>>>>>>>>>>> >>>>>>>>>>>>>>> This seems very strange. I've had a Focus 40 blue since 2010 >>>>>>>>>>>>>>> and it has updated perfectly. Is this possibly a difference >>>>>>>>>>>>>>> between older and newer models? >>>>>>>>>>>>>>> >>>>>>>>>>>>>>> Teresa >>>>>>>>>>>>>>> >>>>>>>>>>>>>>> Visualize whirled peas. >>>>>>>>>>>>>>> >>>>>>>>>>>>>>>> On May 9, 2014, at 10:38 AM, Kawal Gucukoglu <kawa...@me.com> >>>>>>>>>>>>>>>> wrote: >>>>>>>>>>>>>>>> >>>>>>>>>>>>>>>> Hello. >>>>>>>>>>>>>>>> >>>>>>>>>>>>>>>> After updating the firmware on my Bluetooth Focus 40, it will >>>>>>>>>>>>>>>> not pair to the Mac via Bluetooth as it says Failed to load >>>>>>>>>>>>>>>> Driver. >>>>>>>>>>>>>>>> >>>>>>>>>>>>>>>> Suppose I'll have to send an e-mail to Accessibility. >>>>>>>>>>>>>>>> >>>>>>>>>>>>>>>> Kawal. >>>>>>>>>>>>>>>> >>>>>>>>>>>>>>>> -- >>>>>>>>>>>>>>>> You received this message because you are subscribed to the >>>>>>>>>>>>>>>> Google Groups "MacVisionaries" group. >>>>>>>>>>>>>>>> To unsubscribe from this group and stop receiving emails from >>>>>>>>>>>>>>>> it, send an email to >>>>>>>>>>>>>>>> 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