You will love! the Otterbox Defender case. I have my 6S in one, and I
absolutely swear by it! It even makes feeling the margins of each 4 corners
of the screen much easier. Plus the case is rock solid. I've had no issue
at all with it, and the comfort of knowing my phone is protected is
absolutely wonderful!
Chris.
----- Original Message -----
From: "Donna Goodin" <[email protected]>
To: <[email protected]>
Sent: Sunday, March 06, 2016 9:28 AM
Subject: Re: response from SpeedDots
I did. I actually did that on purpose, because I've been thinking about
purchasing an OtterBox case for my phone.
Cheers,
Donna
On Mar 6, 2016, at 8:14 AM, Abdullah Ibrahim Olivares
<[email protected]> wrote:
Indeed it seems you got the OtterBox case, because that one is $13, which
you said is what you spent. The regular one is only $9. You must have
chosen the wrong option when you checked out. It’s nice to know they are
so responsive.
On Jum. I 26, 1437 AH, at 8:56 AM, Donna Goodin <[email protected]>
wrote:
Hi all,
Since I shared my negative opinions on SpeedDots yesterday, I also wanted
to write and share some positive follow-up.
As I wrote earlier, I wrote to SpeedDots yesterday. I did not ask for a
refund, but shared my disappointment with the product, and specifically
the lack of instruction for how to properly place it on the phone. I
received a response from them within four hours, which to my thinking is
pretty impressive, especially since it was a Saturday. Their response
stated that on their website it states that this protector will not work
without the OtterBox case on the phone. I had not seen anything that
said that when I was at the site, and I had also had an email exchange
with them before purchasing that did not indicate that that was the case,
but I assume the information is there somewhere. At any rate, they
offered me a choice, either a refund or a replacement with the correct
protector for phones that don't have the OtterBox Case. I chose the
latter, as I figure I ought to give it a fair try under the conditions
that they say will work.
Though I could have done without yesterday's frustrations, I couldn't
have asked for a more prompt or customer-oriented response. I still
don't know where I'm going to end re these tactile covers, but the people
at SpeedDots get high marks from me for the way they've handled my
situation.
Cheers,
Donna
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