Also note, that the NFB set up a survey that you can fill out to show the
results of your trip with UBEr or List.  It asks where you were traveling,
when, and with whom. It then asks if the driver knew and abided by the
non-discrimination laws. There is also a question about the accessibility
of the apps themselves. Of course, NFB gets money from Lift / Uber to
certify that they are not being discriminatory but none of that rolls down
to you for actually doing the compliance checks.


On 27 September 2017 at 10:49, Karen Lewellen <[email protected]>
wrote:

> Was this right behind Toronto?
> Know idea about uber, but regularly Toronto's taxi association gets
> complaints about this I am told.  So often in fact that they  have a
> dedicated  contact just for them.
> Uber is an interesting travel choice regardless, just ask the women who
> have been assaulted by some of their drivers.
> The ap should? have an option for notifying, within the system, that a
> passenger comes with extras.  That might  encompass  many things  creating
> an inclusive approach.
> Kare
>
>
> "No one is born hating another person because of the color of his
> skin or his background or his religion ... People must learn to
> hate, and if they can learn to hate, they can be taught to
> love... For love comes more naturally to the human heart than its
> opposite." Nelson Mandela.
>
>
> On Tue, 26 Sep 2017, David & his pack of dogs wrote:
>
> Apparently, Washington D C in the U S were the worst offenders of
>> discriminatory conduct towards blind handlers and their guides.  There was
>> a sting set up and documented on T V I believe about cab drivers that would
>> deliberately drive by what they thought were blind persons with their
>> guides.  Anyway, I am getting off topic.
>>
>> -----Original Message-----
>> From: [email protected] [mailto:macvisionaries@googleg
>> roups.com] On Behalf Of David Chittenden
>> Sent: September 26, 2017 3:59 PM
>> To: [email protected]
>> Subject: Re: Uber App and a Guide Dog
>>
>> After Uber was sued and lost, they adopted a zero-tollerance policy
>> around discrimination of guide dogs. In other words, if the driver abandons
>> someone because of a guide dog, place a complaint through the app and Uber
>> will dismiss the driver. When it happened to me, Uber gave me a $10 credit.
>>
>> When I had a guide dog in the US, I experienced significantly more
>> discrimination from taxi drivers, and the taxi companies never provided me
>> the identifying information so I could progress complaints (talk about
>> behaving above the law). Personally, I prefer Uber's response as they
>> changed their policies and practices after they lost the lawsuit.
>>
>> Note: In Australia and New Zealand, the taxi companies have
>> zero-tollerance policies regarding guide dogs, so I have not had any
>> difficulties in either country regarding my guide dog and taxis.
>>
>> Kind regards,
>>
>> David Chittenden, MSc, MRCAA
>> Email: [email protected]
>> Mobile: +61 488 988 936
>> Sent from my iPhone
>>
>> On 27 Sep 2017, at 06:03, Nancy Badger <[email protected]> wrote:
>>>
>>> There will be an option on the app to call the driver. I called the
>>> driver and let him know that I was blind and I had a white cane. He was
>>> able to recognize me immediately and it kept me from missing my ride. I
>>> would recommend that you call and let him know your circumstances. Just my
>>> opinion.
>>>
>>>
>>> Nancy Badger, Ph.D
>>> Executive Director of Counseling
>>> Old Dominion University
>>> Sent from my iPhone with dictation software. Please excuse spelling
>>> errors.
>>>
>>> On Sep 26, 2017, at 2:02 PM, Jeff Berwick <[email protected]>
>>>> wrote:
>>>>
>>>> Hi guide dog users,
>>>>
>>>> I am considering using Uber for the first time and am wondering if
>>>> there is a procedure for notifying them that I have a guide dog so the
>>>> driver would be aware of this before coming to pick me.
>>>>
>>>> Please let me know.
>>>>
>>>> Thx,
>>>> Jeff
>>>>
>>>>
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