I have not been on the NAGDU, or as I like to call it, "Not Another Guide Dog 
User" list for years so, admittedly have no current knowledge about if NFB has 
changed, or not.  MY dealings with them were, they will grab the lime light as 
often as they can, get their nose in things that have nothing to do with 
blindness so they can stay in the lime light and basically treat people within 
their organization like dirt if it is felt they have no voice. I E, if a 
chapter has let's say 15 members and another one has 100, the one with 15 
members is viewed as inconsequential and of little value, not worth even 
listening too. Here is the way the NFB was described to me a long time ago 
after I left it.  They will immediately use an iron fist to get their point 
across, whereas other agencies will use a velvet glove. If they can be in the 
lime light, they could care less about blind people.      

-----Original Message-----
From: macvisionaries@googlegroups.com [mailto:macvisionaries@googlegroups.com] 
On Behalf Of Erik Burggraaf
Sent: September 28, 2017 7:07 AM
To: macvisionaries@googlegroups.com
Subject: O/T RE: NFB, Uber App and a Guide Dog

Hello all,

I was an NFB member for three years, and I am currently a CFB member.  The 
organizations do a lot of things, most of which I personally approve, a few of 
which I don't.  In my limitted experience, the NFB and CFB are both 100% 
supportive of guidedogs.  The NFB has a guide dog division, the national 
association of guide dog users.  They are doing legal advocacy with companies 
like uber on the guide dog issue and access to information to make the Uber 
experience better for the blind.

I'm sorry that some users have had negative experiences with the NFB and it's 
treatment of guide dogs.  The NFB is slow to adapt.  Most of it's bad decisions 
derive from failing to understand and respond to new challenges.  
It's also a huge organization at least as far as the NFB.   The CFB not so 
much.  It's made up of people and people are infinitely diverse.  It has more 
than the usual alotment of caring, generous, thoughtful, hardworking people, 
but it also has assholes, climbers, backstabbers and those sorts have a way of 
positioning themselves so that it can seem like they are powerful voices of the 
organization.  Whatever position the organization may have taken on guide dogs 
in the past, it is now 100% positively and pro-actively in support of them now, 
and has been for the short term of my association with them.  Considering the 
power carried by the NFB in deciding for blind Americans what their direction 
will be, I think it's a good idea to let bygones be bygones, and be informed on 
current issues in which the NFB is involved.  That way, you will have a chance 
to impact the future.

As far as Canadian law, federal statute protects the right of guide dog users 
to be served in any public place, as if the guide dog were not present.  This 
includes stores, restaurants, transportation services, public accommodations, 
hospitals, government service centres, and well... I can't actually think of an 
exclusion now that I come to think of it.  If the public can go there and get 
service, so can a guide dog user.  The law does not require guide dog users to 
identify themselves as having or using a guide dog.  That would not come under 
the heading of being served as if the dog were not there, would it?  I don't 
mind disclosing that I have a guide dog as long as:
The disclosure is entirely voluntary.
My service is in no way limitted by my disclosure.
As in the case of uber, if there is a rideshare available three minutes from my 
location, but considering my voluntary disclosure of a guide dog, my nearest 
available ride is now 15 minutes away because three or five providers near me 
have opted out of taking dogs.  Not acceptable.

The laws on service animals being different in numerous geographic regions 
where-in Uber operates, but most favouring guide dog users over transport 
providers, the safe thing for Uber to do is erre on the side of caution.  
Especially since they're already being sued.

Best,

Erik



On September 27, 2017 8:06:58 PM Karen Lewellen <klewel...@shellworld.net>
wrote:

Oh neither is mine, I remember when the NFB wanted the state of new York to
bar   the use of service animals in public buildings...and I do not use a
dog myself.
Still, that is all the more reason for uber to incorporate this process into 
the app itself.  Or find an objective way to gather this information.
  Kare



On Wed, 27 Sep 2017, David & his pack of dogs wrote:

> I will admit, my opinion of the NFB is not good.  Don't worry, I will 
> not air dirty laundry.  I just didn't like the way they treated a 
> guide dog user I knew. Who, had a chapter of the NFB, yet was treated like 
> dirt.
>
> -----Original Message-----
> From: macvisionaries@googlegroups.com
> [mailto:macvisionaries@googlegroups.com] On Behalf Of Karen Lewellen
> Sent: September 27, 2017 2:49 PM
> To: macvisionaries@googlegroups.com
> Subject: RE: Uber App and a Guide Dog
>
> I am not writing from a place of cynicism.  instead I feel the source 
> is more likely  to be preaching to the choir.
> why should ubber pay anyone to survey something that  cannot be 
> generalized in the first place?
> I cannot speak to the app itself, but given how many travel 
> variation's are possible  here, that feels more like the nfb getting 
> names and uber buying fake pr.
> Kare
>
>
>
> On Wed, 27 Sep 2017, David & his pack of dogs wrote:
>
>> Sorry, when there is money coming from the agency being surveyed, I 
>> call
> into question the validity of the survey and whether the answers not 
> wanted go into file 13. I guess as I get older, I become more sinical 
> especially when it comes to blind agencies.
>>
>>
>>
>> From: macvisionaries@googlegroups.com 
>> [mailto:macvisionaries@googlegroups.com] On Behalf Of Jonathan Cohn
>> Sent: September 27, 2017 10:27 AM
>> To: macvisionaries <macvisionaries@googlegroups.com>
>> Subject: Re: Uber App and a Guide Dog
>>
>>
>>
>> Also note, that the NFB set up a survey that you can fill out to show 
>> the
> results of your trip with UBEr or List.  It asks where you were 
> traveling, when, and with whom. It then asks if the driver knew and 
> abided by the non-discrimination laws. There is also a question about 
> the accessibility of the apps themselves. Of course, NFB gets money 
> from Lift / Uber to certify that they are not being discriminatory but 
> none of that rolls down to you for actually doing the compliance checks.
>>
>>
>>
>>
>>
>> On 27 September 2017 at 10:49, Karen Lewellen 
>> <klewel...@shellworld.net
> <mailto:klewel...@shellworld.net> > wrote:
>>
>> Was this right behind Toronto?
>> Know idea about uber, but regularly Toronto's taxi association gets
> complaints about this I am told.  So often in fact that they  have a 
> dedicated  contact just for them.
>> Uber is an interesting travel choice regardless, just ask the women 
>> who
> have been assaulted by some of their drivers.
>> The ap should? have an option for notifying, within the system, that 
>> a
> passenger comes with extras.  That might  encompass  many things  
> creating an inclusive approach.
>> Kare
>>
>>
>> "No one is born hating another person because of the color of his 
>> skin or his background or his religion ... People must learn to hate, 
>> and if they can learn to hate, they can be taught to love... For love 
>> comes more naturally to the human heart than its opposite." Nelson 
>> Mandela.
>>
>>
>>
>> On Tue, 26 Sep 2017, David & his pack of dogs wrote:
>>
>> Apparently, Washington D C in the U S were the worst offenders of
> discriminatory conduct towards blind handlers and their guides.  There 
> was a sting set up and documented on T V I believe about cab drivers 
> that would deliberately drive by what they thought were blind persons 
> with their guides.  Anyway, I am getting off topic.
>>
>> -----Original Message-----
>> From: macvisionaries@googlegroups.com 
>> <mailto:macvisionaries@googlegroups.com>
>> [mailto:macvisionaries@googlegroups.com
>> <mailto:macvisionaries@googlegroups.com> ] On Behalf Of David 
>> Chittenden
>> Sent: September 26, 2017 3:59 PM
>> To: macvisionaries@googlegroups.com
>> <mailto:macvisionaries@googlegroups.com>
>> Subject: Re: Uber App and a Guide Dog
>>
>> After Uber was sued and lost, they adopted a zero-tollerance policy 
>> around
> discrimination of guide dogs. In other words, if the driver abandons 
> someone because of a guide dog, place a complaint through the app and 
> Uber will dismiss the driver. When it happened to me, Uber gave me a $10 
> credit.
>>
>> When I had a guide dog in the US, I experienced significantly more
> discrimination from taxi drivers, and the taxi companies never 
> provided me the identifying information so I could progress complaints 
> (talk about behaving above the law). Personally, I prefer Uber's 
> response as they changed their policies and practices after they lost the 
> lawsuit.
>>
>> Note: In Australia and New Zealand, the taxi companies have
> zero-tollerance policies regarding guide dogs, so I have not had any 
> difficulties in either country regarding my guide dog and taxis.
>>
>> Kind regards,
>>
>> David Chittenden, MSc, MRCAA
>> Email: dchitten...@gmail.com <mailto:dchitten...@gmail.com>
>> Mobile: +61 488 988 936 <tel:%2B61%20488%20988%20936> Sent from my 
>> iPhone
>>
>> On 27 Sep 2017, at 06:03, Nancy Badger <nancybad...@icloud.com
> <mailto:nancybad...@icloud.com> > wrote:
>>
>> There will be an option on the app to call the driver. I called the 
>> driver
> and let him know that I was blind and I had a white cane. He was able 
> to recognize me immediately and it kept me from missing my ride. I 
> would recommend that you call and let him know your circumstances. 
> Just my opinion.
>>
>>
>> Nancy Badger, Ph.D
>> Executive Director of Counseling
>> Old Dominion University
>> Sent from my iPhone with dictation software. Please excuse spelling
> errors.
>>
>> On Sep 26, 2017, at 2:02 PM, Jeff Berwick <mailingli...@berwick.name
> <mailto:mailingli...@berwick.name> > wrote:
>>
>> Hi guide dog users,
>>
>> I am considering using Uber for the first time and am wondering if 
>> there
> is a procedure for notifying them that I have a guide dog so the 
> driver would be aware of this before coming to pick me.
>>
>> Please let me know.
>>
>> Thx,
>> Jeff
>>
>>
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