When you open Software Update, do you navigate past the "your mac is
up to date" dialog to see if there is anything else? According to
information from Apple, your Mac is in fact too old to take Monterey.
From E.T.'s Keyboard...
"Those who make peaceful revolution impossible
will make violent revolution inevitable."
--John F. Kennedy
My e-Mail:
[email protected]
On 10/18/2022 1:31 PM, etscrivani via MacVisionaries wrote:
I have been getting notifications to update to Monterey. But, when I
check for updates either in preferences or About This Mac it always
tells me I am up to date. This morning in fact there was a notification
on the computer to update to Monterey when I tried clicking on the
notification it seemed to just disappear. I looked in the app store and
it said there as well that everything was up to date.
This is so weird. I have not had issues getting or installing updates
before.
Eileen
*From:* [email protected]
<[email protected]> *On Behalf Of *John Panarese
*Sent:* Tuesday, October 18, 2022 2:31 PM
*To:* [email protected]
*Subject:* Re: Updating Mac OS?
What are you being offered to update to? You should be able to
select the search feield in the Mac App Store and locate it there.
Perhaps email me privately and I can get more details.
Take Care
John D. Panarese
Director
Mac for the Blind
Tel, (631) 724-4479
Email, [email protected] <mailto:[email protected]>
Website, http://www.macfortheblind.com <http://www.macfortheblind.com>
APPLE CERTIFIED SUPPORT PROFESSIONAL and Trainer
AUTHORIZED APPLE STORE BUSINESS AFFILIATE
MAC and iOS VOICEOVER TRAINING AND SUPPORT
On Oct 18, 2022, at 12:43 PM, etscrivani via MacVisionaries
<[email protected]
<mailto:[email protected]>> wrote:
Hi John,
I had tried this several months back and nothing came up there
either. Yet I still get notifications to update.
Eileen
*From:*[email protected]
<mailto:[email protected]>
<[email protected]
<mailto:[email protected]>>*On Behalf Of*John Panarese
*Sent:*Monday, October 17, 2022 9:48 PM
*To:*[email protected]
<mailto:[email protected]>
*Subject:*Re: Updating Mac OS?
You can also search the App Store for any later MacOS update and
download it from the store if it’s not showing up in the software
update preferences.
Take Care
John D. Panarese
Director
Mac for the Blind
Tel, (631) 724-4479
Email,[email protected] <mailto:[email protected]>
Website,http://www.macfortheblind.com <http://www.macfortheblind.com/>
APPLE CERTIFIED SUPPORT PROFESSIONAL and Trainer
AUTHORIZED APPLE STORE BUSINESS AFFILIATE
MAC and iOS VOICEOVER TRAINING AND SUPPORT
On Oct 17, 2022, at 9:44 PM, etscrivani via MacVisionaries
<[email protected]
<mailto:[email protected]>> wrote:
Yes, I’ve tried from system preferences and it has never been
there no matter what I do.
*From:*[email protected]
<mailto:[email protected]><[email protected]
<mailto:[email protected]>>*On Behalf Of*Kaare Dehard
*Sent:*Monday, October 17, 2022 7:50 PM
*To:*[email protected]
<mailto:[email protected]>
*Subject:*Re: Updating Mac OS?
Have you tried going into system preferences, and then software
update? It might flag it there.
Sent from my iPhone
On Oct 17, 2022, at 6:48 PM, etscrivani via MacVisionaries
<[email protected]
<mailto:[email protected]>> wrote:
Hello All,
I have a Mac Book Pro that I bought in 2014. When I look in
the “About This Mac” area it tells me it’s a “Late 2013”
model. I am currently running Big Sir 15.7 on it.
For months it has been notifying me that there is an update
to Monterey which I don’t find when I check in preferences
or the updates when I check under the about this Mac.
When/if I get a notification about it I cannot get to that
either.
Other than the computer being too old for the newer OS, does
any one know of any other reason why I am unable to get the
download?
Thanks for any pointers.
Eileen
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