Hi Buddy, I just talked to Brian and uninstalled and reinstalled the Docuscan Software. I also tried turning the knob and the only thing I was able to get was an '.
Last week, for the fun of it, I tried using the camera on the computer and got the same result, a blank page. I wonder if the room lighting may be a problem. Chris On May 4, 2011, at 5:38 PM, Buddy Brannan wrote: > Hi, > > Sorry, the docs are in error re: the camera being seen in image capture. This > is true of scanners but not the camera. The camera should, however, show in > the scanning sources list when you first scan. We have seen blank pages come > up if the focus isn't set properly. Try turning the focus knob (a ridged ring > around the lens) and try in different positions. We're still nailing this > setting down, as apparently it's changed a little from the preproduction > units to the production ones. Oh, also, ignore the USB hub that came with it. > That's a USB 3.0 interface, and if you don't have a USB 3.0 port, don't use > it. > -- > Buddy Brannan, KB5ELV - Erie, PA > Phone: (814) 860-3194 or 888-75-BUDDY > > > > On May 4, 2011, at 5:07 PM, Christopher Peppel wrote: > >> Hi there, >> >> I just received my Hovercam for the Docuscan Software. I tried to scan and >> all that comes up is apparently a blank page. I checked Image Capture as >> the Docuscan documentation suggests, and it says that there isn't any camera >> there. On the camera's website is the software Image Express for the Mac. >> Do you need to download this first? >> >> Thanks for any help. >> >> Chris >> >> -- >> You received this message because you are subscribed to the Google Groups >> "MacVisionaries" group. >> To post to this group, send email to [email protected]. >> To unsubscribe from this group, send email to >> [email protected]. >> For more options, visit this group at >> http://groups.google.com/group/macvisionaries?hl=en. >> > > -- > You received this message because you are subscribed to the Google Groups > "MacVisionaries" group. > To post to this group, send email to [email protected]. > To unsubscribe from this group, send email to > [email protected]. > For more options, visit this group at > http://groups.google.com/group/macvisionaries?hl=en. > -- You received this message because you are subscribed to the Google Groups "MacVisionaries" group. To post to this group, send email to [email protected]. To unsubscribe from this group, send email to [email protected]. For more options, visit this group at http://groups.google.com/group/macvisionaries?hl=en.
