You might have to change that account password using the recovery partition 
then.  I had this recently happen on a Mac I migrated settings from a time 
machine backup.  I had to change her password through the resetpassword option 
in the recovery partition.


Take Care

John D. Panarese
Director
Mac for the Blind
Tel, (631) 724-4479
Email, [email protected]
Website, http://www.macfortheblind.com

APPLE CERTIFIED SUPPORT PROFESSIONAL FOR MAC OSX LION

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On Aug 19, 2012, at 4:51 PM, Jeff Berwick <[email protected]> wrote:

> I have managed to find the list of users now and reset the password.  
> Strangely enough, the password still does not work.  It is the stingiest 
> thing…I reset the password, try to log in as that user and I absolutely 
> cannot.  Anybody experienced this before?
> 
> Thx,
> Jeff
> 
> On 2012-08-19, at 4:49 PM, John Panarese <[email protected]> wrote:
> 
>>    What comes to mind is did you unlock the system preferences for the users 
>> and groups.  You will probably need to do this to view the other accounts.  
>> 
>>   As for the mailboxes, there is an import mailbox item in the file menu of 
>> mail.   I don't know if this would work or not, though, as I have not tried 
>> importing from another account on the Mac.
>> 
>> 
>> Take Care
>> 
>> John D. Panarese
>> Director
>> Mac for the Blind
>> Tel, (631) 724-4479
>> Email, [email protected]
>> Website, http://www.macfortheblind.com
>> 
>> APPLE CERTIFIED SUPPORT PROFESSIONAL FOR MAC OSX LION
>> 
>> AUTHORIZED APPLE STORE BUSINESS AFFILIATE
>> 
>> MAC and iOS VOICEOVER TRAINING AND SUPPORT
>> 
>> 
>> 
>> On Aug 19, 2012, at 4:28 PM, Jeff Berwick <[email protected]> wrote:
>> 
>>> Hi all,
>>> 
>>> Last weekend, we bought my wife a new Mac Book Air.  I set it all up and it 
>>> has been working fine.  Today my task was to transfer her email from her 
>>> old Windows machine.  I used the Migration Assistant and it seemed to work 
>>> fine.  However, it has created a new user on the Air with a password that I 
>>> do not know.  I presume that all her email messages have been set up 
>>> correctly within that profile. 
>>> 
>>> So, I went into System Panel and selected "users".  Her original account 
>>> has administrator privileges but, I don't seem to be able to see the other 
>>> user to change the password.  Any thoughts?
>>> 
>>> Once I get into the other profile, I will also need to know how I might be 
>>> able to bring the mail into her original user account.  Thoughts on that 
>>> are also welcome.
>>> 
>>> Thx,
>>> Jeff
>>> 
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