Sorry about that.  YOu have to use the termianal menu item from the untility 
menu.  Then, you type, resetpassword  That will get you into the area to choose 
the account and reset the password.


Take Care

John D. Panarese
Director
Mac for the Blind
Tel, (631) 724-4479
Email, [email protected]
Website, http://www.macfortheblind.com

APPLE CERTIFIED SUPPORT PROFESSIONAL FOR MAC OSX LION

AUTHORIZED APPLE STORE BUSINESS AFFILIATE

MAC and iOS VOICEOVER TRAINING AND SUPPORT



On Aug 19, 2012, at 5:02 PM, Jeff Berwick <[email protected]> wrote:

> Thanks for the tip.  I don't see anything about resetting use passwords when 
> I hold [command] r after rebooting the computer.  Could you direct me further 
> please?
> 
> Thx,
> Jeff
> 
> On 2012-08-19, at 4:56 PM, John Panarese <[email protected]> wrote:
> 
>>   You might have to change that account password using the recovery 
>> partition then.  I had this recently happen on a Mac I migrated settings 
>> from a time machine backup.  I had to change her password through the 
>> resetpassword option in the recovery partition.
>> 
>> 
>> Take Care
>> 
>> John D. Panarese
>> Director
>> Mac for the Blind
>> Tel, (631) 724-4479
>> Email, [email protected]
>> Website, http://www.macfortheblind.com
>> 
>> APPLE CERTIFIED SUPPORT PROFESSIONAL FOR MAC OSX LION
>> 
>> AUTHORIZED APPLE STORE BUSINESS AFFILIATE
>> 
>> MAC and iOS VOICEOVER TRAINING AND SUPPORT
>> 
>> 
>> 
>> On Aug 19, 2012, at 4:51 PM, Jeff Berwick <[email protected]> wrote:
>> 
>>> I have managed to find the list of users now and reset the password.  
>>> Strangely enough, the password still does not work.  It is the stingiest 
>>> thing…I reset the password, try to log in as that user and I absolutely 
>>> cannot.  Anybody experienced this before?
>>> 
>>> Thx,
>>> Jeff
>>> 
>>> On 2012-08-19, at 4:49 PM, John Panarese <[email protected]> wrote:
>>> 
>>>>  What comes to mind is did you unlock the system preferences for the users 
>>>> and groups.  You will probably need to do this to view the other accounts. 
>>>>  
>>>> 
>>>> As for the mailboxes, there is an import mailbox item in the file menu of 
>>>> mail.   I don't know if this would work or not, though, as I have not 
>>>> tried importing from another account on the Mac.
>>>> 
>>>> 
>>>> Take Care
>>>> 
>>>> John D. Panarese
>>>> Director
>>>> Mac for the Blind
>>>> Tel, (631) 724-4479
>>>> Email, [email protected]
>>>> Website, http://www.macfortheblind.com
>>>> 
>>>> APPLE CERTIFIED SUPPORT PROFESSIONAL FOR MAC OSX LION
>>>> 
>>>> AUTHORIZED APPLE STORE BUSINESS AFFILIATE
>>>> 
>>>> MAC and iOS VOICEOVER TRAINING AND SUPPORT
>>>> 
>>>> 
>>>> 
>>>> On Aug 19, 2012, at 4:28 PM, Jeff Berwick <[email protected]> 
>>>> wrote:
>>>> 
>>>>> Hi all,
>>>>> 
>>>>> Last weekend, we bought my wife a new Mac Book Air.  I set it all up and 
>>>>> it has been working fine.  Today my task was to transfer her email from 
>>>>> her old Windows machine.  I used the Migration Assistant and it seemed to 
>>>>> work fine.  However, it has created a new user on the Air with a password 
>>>>> that I do not know.  I presume that all her email messages have been set 
>>>>> up correctly within that profile. 
>>>>> 
>>>>> So, I went into System Panel and selected "users".  Her original account 
>>>>> has administrator privileges but, I don't seem to be able to see the 
>>>>> other user to change the password.  Any thoughts?
>>>>> 
>>>>> Once I get into the other profile, I will also need to know how I might 
>>>>> be able to bring the mail into her original user account.  Thoughts on 
>>>>> that are also welcome.
>>>>> 
>>>>> Thx,
>>>>> Jeff
>>>>> 
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