Thanks for the tip.  I don't see anything about resetting use passwords when I 
hold [command] r after rebooting the computer.  Could you direct me further 
please?

Thx,
Jeff

On 2012-08-19, at 4:56 PM, John Panarese <[email protected]> wrote:

>    You might have to change that account password using the recovery 
> partition then.  I had this recently happen on a Mac I migrated settings from 
> a time machine backup.  I had to change her password through the 
> resetpassword option in the recovery partition.
> 
> 
> Take Care
> 
> John D. Panarese
> Director
> Mac for the Blind
> Tel, (631) 724-4479
> Email, [email protected]
> Website, http://www.macfortheblind.com
> 
> APPLE CERTIFIED SUPPORT PROFESSIONAL FOR MAC OSX LION
> 
> AUTHORIZED APPLE STORE BUSINESS AFFILIATE
> 
> MAC and iOS VOICEOVER TRAINING AND SUPPORT
> 
> 
> 
> On Aug 19, 2012, at 4:51 PM, Jeff Berwick <[email protected]> wrote:
> 
>> I have managed to find the list of users now and reset the password.  
>> Strangely enough, the password still does not work.  It is the stingiest 
>> thing…I reset the password, try to log in as that user and I absolutely 
>> cannot.  Anybody experienced this before?
>> 
>> Thx,
>> Jeff
>> 
>> On 2012-08-19, at 4:49 PM, John Panarese <[email protected]> wrote:
>> 
>>>   What comes to mind is did you unlock the system preferences for the users 
>>> and groups.  You will probably need to do this to view the other accounts.  
>>> 
>>>  As for the mailboxes, there is an import mailbox item in the file menu of 
>>> mail.   I don't know if this would work or not, though, as I have not tried 
>>> importing from another account on the Mac.
>>> 
>>> 
>>> Take Care
>>> 
>>> John D. Panarese
>>> Director
>>> Mac for the Blind
>>> Tel, (631) 724-4479
>>> Email, [email protected]
>>> Website, http://www.macfortheblind.com
>>> 
>>> APPLE CERTIFIED SUPPORT PROFESSIONAL FOR MAC OSX LION
>>> 
>>> AUTHORIZED APPLE STORE BUSINESS AFFILIATE
>>> 
>>> MAC and iOS VOICEOVER TRAINING AND SUPPORT
>>> 
>>> 
>>> 
>>> On Aug 19, 2012, at 4:28 PM, Jeff Berwick <[email protected]> wrote:
>>> 
>>>> Hi all,
>>>> 
>>>> Last weekend, we bought my wife a new Mac Book Air.  I set it all up and 
>>>> it has been working fine.  Today my task was to transfer her email from 
>>>> her old Windows machine.  I used the Migration Assistant and it seemed to 
>>>> work fine.  However, it has created a new user on the Air with a password 
>>>> that I do not know.  I presume that all her email messages have been set 
>>>> up correctly within that profile. 
>>>> 
>>>> So, I went into System Panel and selected "users".  Her original account 
>>>> has administrator privileges but, I don't seem to be able to see the other 
>>>> user to change the password.  Any thoughts?
>>>> 
>>>> Once I get into the other profile, I will also need to know how I might be 
>>>> able to bring the mail into her original user account.  Thoughts on that 
>>>> are also welcome.
>>>> 
>>>> Thx,
>>>> Jeff
>>>> 
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