You might try some command line tools from the terminal with an admin equipped user. Example: type 'passwd USER' where USER is the ID you're trying to fix. You should be prompted for a new user. Try entering a new password and see if it takes OK. You won't get any messages if successful. Then from a non-admin user, try something like su - USER With this, you should receive a password prompt and if you enter correctly and if the password is good, you should be logged into a command shell for that user. All this effort will be helpful in debugging and determining if the account is good or not.
Forgive me, but I'm a linux geek and all this unix stuff comes in handy to trouble shoot system problems like this. You can also work with file permissions and bulk file manipulations too. On 8/19/12, Jeff Berwick <[email protected]> wrote: > I don't always get the click in that box, but it does capture the characters > as it replaces them with bullets. I have had sighted people try it with the > same results. > > I am now wondering if there is a way that I can go in and grab the file that > stores the Mac Mail from the administrator's account. Anybody know where it > is stored and whether I would be able to just grab it and import into the > administrator email account? > > Thx, > Jeff > > On 2012-08-19, at 6:56 PM, Christopher Edwards <[email protected]> > wrote: > >> Jeff, >> >> I don't know if this will help or not. I have only been using a Mac since >> April. Suddenly, in the middle of July I could not enter passwords however >> many times I tried. At the Genius Bar the technician could, like me, hear >> the clicks that indicated that I was typing characters but we could nnot >> enter them unless he clicked the mouse. He suggested that I should >> re-install Lion but in the end I waited and upgraded to ML. So far I have >> not had any problems but I still do not always get a click sound when I >> enter a character. I just wonder if you are getting the same problem I had >> last month. >> >> Anyway, I hope you can resolve it soon. >> >> Chris >> >> >> ----- Original Message ----- From: "John Panarese" <[email protected]> >> To: <[email protected]> >> Sent: Sunday, August 19, 2012 10:31 PM >> Subject: Re: Mountain Lion User Administration >> >> >> This is very odd. Like I said, I reset the password in the terminal >> for my friend and it worked after that. This might be worth a call to >> apple accessibility or Apple care. Unless someone else can come up with a >> suggestion, I am scratching my head here. >> >> >> Take Care >> >> John D. Panarese >> Director >> Mac for the Blind >> Tel, (631) 724-4479 >> Email, [email protected] >> Website, http://www.macfortheblind.com >> >> APPLE CERTIFIED SUPPORT PROFESSIONAL FOR MAC OSX LION >> >> AUTHORIZED APPLE STORE BUSINESS AFFILIATE >> >> MAC and iOS VOICEOVER TRAINING AND SUPPORT >> >> >> >> On Aug 19, 2012, at 5:26 PM, Jeff Berwick <[email protected]> >> wrote: >> >>> Thanks for that. Again, no avail. I just don't get it. I try to switch >>> to the new user, I select the other user and a dialogue pops up asking me >>> for a password. I enter the password and it just expects me to keep >>> trying. So frustrating!!!!! >>> >>> >>> Thx, >>> Jeff >>> >>> On 2012-08-19, at 5:05 PM, John Panarese <[email protected]> wrote: >>> >>>> Sorry about that. YOu have to use the termianal menu item from the >>>> untility menu. Then, you type, resetpassword That will get you into >>>> the area to choose the account and reset the password. >>>> >>>> >>>> Take Care >>>> >>>> John D. Panarese >>>> Director >>>> Mac for the Blind >>>> Tel, (631) 724-4479 >>>> Email, [email protected] >>>> Website, http://www.macfortheblind.com >>>> >>>> APPLE CERTIFIED SUPPORT PROFESSIONAL FOR MAC OSX LION >>>> >>>> AUTHORIZED APPLE STORE BUSINESS AFFILIATE >>>> >>>> MAC and iOS VOICEOVER TRAINING AND SUPPORT >>>> >>>> >>>> >>>> On Aug 19, 2012, at 5:02 PM, Jeff Berwick <[email protected]> >>>> wrote: >>>> >>>>> Thanks for the tip. I don't see anything about resetting use passwords >>>>> when I hold [command] r after rebooting the computer. Could you direct >>>>> me further please? >>>>> >>>>> Thx, >>>>> Jeff >>>>> >>>>> On 2012-08-19, at 4:56 PM, John Panarese <[email protected]> wrote: >>>>> >>>>>> You might have to change that account password using the recovery >>>>>> partition then. I had this recently happen on a Mac I migrated >>>>>> settings from a time machine backup. I had to change her password >>>>>> through the resetpassword option in the recovery partition. >>>>>> >>>>>> >>>>>> Take Care >>>>>> >>>>>> John D. Panarese >>>>>> Director >>>>>> Mac for the Blind >>>>>> Tel, (631) 724-4479 >>>>>> Email, [email protected] >>>>>> Website, http://www.macfortheblind.com >>>>>> >>>>>> APPLE CERTIFIED SUPPORT PROFESSIONAL FOR MAC OSX LION >>>>>> >>>>>> AUTHORIZED APPLE STORE BUSINESS AFFILIATE >>>>>> >>>>>> MAC and iOS VOICEOVER TRAINING AND SUPPORT >>>>>> >>>>>> >>>>>> >>>>>> On Aug 19, 2012, at 4:51 PM, Jeff Berwick <[email protected]> >>>>>> wrote: >>>>>> >>>>>>> I have managed to find the list of users now and reset the password. >>>>>>> Strangely enough, the password still does not work. It is the >>>>>>> stingiest thing…I reset the password, try to log in as that user and >>>>>>> I absolutely cannot. Anybody experienced this before? >>>>>>> >>>>>>> Thx, >>>>>>> Jeff >>>>>>> >>>>>>> On 2012-08-19, at 4:49 PM, John Panarese <[email protected]> >>>>>>> wrote: >>>>>>> >>>>>>>> What comes to mind is did you unlock the system preferences for the >>>>>>>> users and groups. You will probably need to do this to view the >>>>>>>> other accounts. >>>>>>>> >>>>>>>> As for the mailboxes, there is an import mailbox item in the file >>>>>>>> menu of mail. I don't know if this would work or not, though, as I >>>>>>>> have not tried importing from another account on the Mac. >>>>>>>> >>>>>>>> >>>>>>>> Take Care >>>>>>>> >>>>>>>> John D. Panarese >>>>>>>> Director >>>>>>>> Mac for the Blind >>>>>>>> Tel, (631) 724-4479 >>>>>>>> Email, [email protected] >>>>>>>> Website, http://www.macfortheblind.com >>>>>>>> >>>>>>>> APPLE CERTIFIED SUPPORT PROFESSIONAL FOR MAC OSX LION >>>>>>>> >>>>>>>> AUTHORIZED APPLE STORE BUSINESS AFFILIATE >>>>>>>> >>>>>>>> MAC and iOS VOICEOVER TRAINING AND SUPPORT >>>>>>>> >>>>>>>> >>>>>>>> >>>>>>>> On Aug 19, 2012, at 4:28 PM, Jeff Berwick >>>>>>>> <[email protected]> wrote: >>>>>>>> >>>>>>>>> Hi all, >>>>>>>>> >>>>>>>>> Last weekend, we bought my wife a new Mac Book Air. I set it all >>>>>>>>> up and it has been working fine. Today my task was to transfer her >>>>>>>>> email from her old Windows machine. I used the Migration Assistant >>>>>>>>> and it seemed to work fine. However, it has created a new user on >>>>>>>>> the Air with a password that I do not know. I presume that all her >>>>>>>>> email messages have been set up correctly within that profile. >>>>>>>>> >>>>>>>>> So, I went into System Panel and selected "users". Her original >>>>>>>>> account has administrator privileges but, I don't seem to be able >>>>>>>>> to see the other user to change the password. Any thoughts? >>>>>>>>> >>>>>>>>> Once I get into the other profile, I will also need to know how I >>>>>>>>> might be able to bring the mail into her original user account. >>>>>>>>> Thoughts on that are also welcome. >>>>>>>>> >>>>>>>>> Thx, >>>>>>>>> Jeff >>>>>>>>> >>>>>>>>> -- >>>>>>>>> You received this message because you are subscribed to the Google >>>>>>>>> Groups "MacVisionaries" group. >>>>>>>>> To post to this group, send email to >>>>>>>>> [email protected]. >>>>>>>>> To unsubscribe from this group, send email to >>>>>>>>> [email protected]. >>>>>>>>> For more options, visit this group at >>>>>>>>> http://groups.google.com/group/macvisionaries?hl=en. >>>>>>>>> >>>>>>>> >>>>>>>> -- >>>>>>>> You received this message because you are subscribed to the Google >>>>>>>> Groups "MacVisionaries" group. >>>>>>>> To post to this group, send email to >>>>>>>> [email protected]. >>>>>>>> To unsubscribe from this group, send email to >>>>>>>> [email protected]. >>>>>>>> For more options, visit this group at >>>>>>>> http://groups.google.com/group/macvisionaries?hl=en. >>>>>>>> >>>>>>> >>>>>>> -- >>>>>>> You received this message because you are subscribed to the Google >>>>>>> Groups "MacVisionaries" group. >>>>>>> To post to this group, send email to >>>>>>> [email protected]. >>>>>>> To unsubscribe from this group, send email to >>>>>>> [email protected]. >>>>>>> For more options, visit this group at >>>>>>> http://groups.google.com/group/macvisionaries?hl=en. >>>>>>> >>>>>> >>>>>> -- >>>>>> You received this message because you are subscribed to the Google >>>>>> Groups "MacVisionaries" group. >>>>>> To post to this group, send email to [email protected]. >>>>>> To unsubscribe from this group, send email to >>>>>> [email protected]. >>>>>> For more options, visit this group at >>>>>> http://groups.google.com/group/macvisionaries?hl=en. >>>>>> >>>>> >>>>> -- >>>>> You received this message because you are subscribed to the Google >>>>> Groups "MacVisionaries" group. >>>>> To post to this group, send email to [email protected]. >>>>> To unsubscribe from this group, send email to >>>>> [email protected]. >>>>> For more options, visit this group at >>>>> http://groups.google.com/group/macvisionaries?hl=en. >>>>> >>>> >>>> -- >>>> You received this message because you are subscribed to the Google >>>> Groups "MacVisionaries" group. >>>> To post to this group, send email to [email protected]. >>>> To unsubscribe from this group, send email to >>>> [email protected]. >>>> For more options, visit this group at >>>> http://groups.google.com/group/macvisionaries?hl=en. >>>> >>> >>> -- >>> You received this message because you are subscribed to the Google Groups >>> "MacVisionaries" group. >>> To post to this group, send email to [email protected]. >>> To unsubscribe from this group, send email to >>> [email protected]. >>> For more options, visit this group at >>> http://groups.google.com/group/macvisionaries?hl=en. >>> >> >> -- >> You received this message because you are subscribed to the Google Groups >> "MacVisionaries" group. >> To post to this group, send email to [email protected]. >> To unsubscribe from this group, send email to >> [email protected]. >> For more options, visit this group at >> http://groups.google.com/group/macvisionaries?hl=en. >> >> >> >> __________ Information from ESET Smart Security, version of virus >> signature database 7399 (20120819) __________ >> >> The message was checked by ESET Smart Security. >> >> http://www.eset.com >> >> >> >> >> __________ Information from ESET Smart Security, version of virus >> signature database 7399 (20120819) __________ >> >> The message was checked by ESET Smart Security. >> >> http://www.eset.com >> >> >> >> -- >> You received this message because you are subscribed to the Google Groups >> "MacVisionaries" group. >> To post to this group, send email to [email protected]. >> To unsubscribe from this group, send email to >> [email protected]. >> For more options, visit this group at >> http://groups.google.com/group/macvisionaries?hl=en. >> > > -- > You received this message because you are subscribed to the Google Groups > "MacVisionaries" group. > To post to this group, send email to [email protected]. > To unsubscribe from this group, send email to > [email protected]. > For more options, visit this group at > http://groups.google.com/group/macvisionaries?hl=en. > > -- You received this message because you are subscribed to the Google Groups "MacVisionaries" group. 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