Hi, Tim,

I don’t have a “deauthorize all” option, because I only have one computer 
authorized. I’ve tried deauthorizing and reauthorizing it several times, to no 
avail.

I will try the iPod connection and see how that goes. Thanks.

Teresa

Slow down; you'll get there faster.

On Nov 4, 2013, at 9:08 PM, Tim Kilburn <[email protected]> wrote:

> Hi,
> 
> I would clear the authorizations then.  When you’re in the My Account Info 
> area of the iTunes Store, there will be a “De-Authorize All” button.  This 
> will clear all records of your computers on Apple’s end allowing you to 
> re-authorize things and possibly get around that error.  If you choose to 
> attempt this, you’ll simply need to authorize any computers you want attached 
> to that Apple ID.  The iPod should remain attached as those devices are not 
> considered part of the Authorization group.  If the problem persists even 
> after that, you should check the Apple ID info in the iPod itself.  
> Disconnect then reconnect it to your Apple ID.
> 
> Later…
> 
> Tim Kilburn
> Fort McMurray, AB Canada
> 
> On Nov 4, 2013, at 7:39 PM, Teresa Cochran <[email protected]> wrote:
> 
>> No, it wasn’t. I checked in the app info and iCloud info and everything is 
>> under the same Apple ID.
>> 
>> Teresa
>> 
>> "The Golden Age of science fiction is twelve."--Pete Graham
>> 
>> On Nov 4, 2013, at 4:30 PM, Tim Kilburn <[email protected]> wrote:
>> 
>>> Hi,
>>> 
>>> Was your iPod previously connected to a different Apple ID?  Go into 
>>> iTunes, into the Store and check both the list of Authorized Computers and 
>>> the list of devices connected to your Apple ID for the iTunes Store.
>>> 
>>> Later…
>>> 
>>> Tim Kilburn
>>> Fort McMurray, AB Canada
>>> 
>>> On Nov 4, 2013, at 12:42 PM, Teresa Cochran <[email protected]> 
>>> wrote:
>>> 
>>>> Hi, all,
>>>> 
>>>> I’m getting a circular set of errors in iTunes. First I get an error that 
>>>> my computer is not authorized to play purchases from my iPod. when I try 
>>>> authorizing, I get an error saying it’s already authorized. I only have 
>>>> one computer.
>>>> 
>>>> I looked this up and there is a notation on removing the SC info folder in 
>>>> /users/shared/SC. This folder is not there. So is there something 
>>>> equivalent i can do?
>>>> 
>>>> I’m using the same Apple ID for everything, and I’ve done a reset and 
>>>> restore on my iPod. So I’m leaning toward resolving a problem somewhere in 
>>>> iTunes user data.
>>>> 
>>>> thanks,
>>>> teresa
>>>> 
>>>> "Everything is interesting if you go into it deeply enough."--Richard P. 
>>>> Feynman
>>>> 
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