Hi, Tim, i just restored the iPod, but I did use a previous backup, most likely the configuration of settings that caused the problem in the first place. What I find odd is that there was only one backup listed. No, I upgraded to Mavericks, which could have been a trigger. I’m still wondering if I could delete or modify some iTunes user data somehow.
thanks, teresa "Everything is interesting if you go into it deeply enough."--Richard P. Feynman On Nov 5, 2013, at 9:30 AM, Tim Kilburn <[email protected]> wrote: > Hmm. It sounds like the problem is with the iPod itself as it is not somehow > reading that your computer is using the same Apple ID. Did you have an older > computer that you replaced with a newer one some time lately? iDevices also > call it authorization when they pair with a computer and they specifically > pair with an individual computer, correct Apple ID or not. This is to ensure > that people don’t use iPods as a medium to transfer protected digital content > between machines. If this was the case, other than some third party apps > which can grab the iPod content, your kind of out of luck. You usually just > need to restore your iPod and it will become re-attached to your new computer > upon the restoration completion. > > Later… > > Tim Kilburn > Fort McMurray, AB Canada > > On Nov 5, 2013, at 10:15 AM, Teresa Cochran <[email protected]> > wrote: > >> Hi, Tim, >> >> I double-checked and I get the same page as the one from the store menu with >> no “deauthorize all” button. It just indicates: “One computer is authorized >> to play content from this Apple ID” with no associated buttons. I did a text >> search on the page, and no such luck. This is the page you described with >> billing info, etc., and a secure connection that I had to sign into. >> >> Teresa >> >> "Outside of a dog, a book is a man's best friend. Inside of a dog, it's too >> dark to read."--Groucho Marx >> >> On Nov 4, 2013, at 9:37 PM, Tim Kilburn <[email protected]> wrote: >> >>> Hi, >>> >>> From within the iTunes window, not the menubar, you press the iTunes Store >>> button then navigate to the pop-up button that says “your Apple ID - View >>> my iTunes Store Account”. You may be asked to re-enter your Apple ID and >>> password since this is a secure area. Then Interact with the HTML area and >>> navigate through it. You’ll notice stuff about your credit card, attached >>> devices, latest purchases and Authorized computers. The De-Authorize All >>> button is there. >>> >>> HTH. >>> >>> Later… >>> >>> Tim Kilburn >>> Fort McMurray, AB Canada >>> >>> On Nov 4, 2013, at 10:22 PM, Teresa Cochran <[email protected]> >>> wrote: >>> >>>> Hi, Tim, >>>> >>>> I don’t have a “deauthorize all” option, because I only have one computer >>>> authorized. I’ve tried deauthorizing and reauthorizing it several times, >>>> to no avail. >>>> >>>> I will try the iPod connection and see how that goes. Thanks. >>>> >>>> Teresa >>>> >>>> Slow down; you'll get there faster. >>>> >>>> On Nov 4, 2013, at 9:08 PM, Tim Kilburn <[email protected]> wrote: >>>> >>>>> Hi, >>>>> >>>>> I would clear the authorizations then. When you’re in the My Account >>>>> Info area of the iTunes Store, there will be a “De-Authorize All” button. >>>>> This will clear all records of your computers on Apple’s end allowing >>>>> you to re-authorize things and possibly get around that error. If you >>>>> choose to attempt this, you’ll simply need to authorize any computers you >>>>> want attached to that Apple ID. The iPod should remain attached as those >>>>> devices are not considered part of the Authorization group. If the >>>>> problem persists even after that, you should check the Apple ID info in >>>>> the iPod itself. Disconnect then reconnect it to your Apple ID. >>>>> >>>>> Later… >>>>> >>>>> Tim Kilburn >>>>> Fort McMurray, AB Canada >>>>> >>>>> On Nov 4, 2013, at 7:39 PM, Teresa Cochran <[email protected]> >>>>> wrote: >>>>> >>>>>> No, it wasn’t. I checked in the app info and iCloud info and everything >>>>>> is under the same Apple ID. >>>>>> >>>>>> Teresa >>>>>> >>>>>> "The Golden Age of science fiction is twelve."--Pete Graham >>>>>> >>>>>> On Nov 4, 2013, at 4:30 PM, Tim Kilburn <[email protected]> wrote: >>>>>> >>>>>>> Hi, >>>>>>> >>>>>>> Was your iPod previously connected to a different Apple ID? Go into >>>>>>> iTunes, into the Store and check both the list of Authorized Computers >>>>>>> and the list of devices connected to your Apple ID for the iTunes Store. >>>>>>> >>>>>>> Later… >>>>>>> >>>>>>> Tim Kilburn >>>>>>> Fort McMurray, AB Canada >>>>>>> >>>>>>> On Nov 4, 2013, at 12:42 PM, Teresa Cochran >>>>>>> <[email protected]> wrote: >>>>>>> >>>>>>>> Hi, all, >>>>>>>> >>>>>>>> I’m getting a circular set of errors in iTunes. First I get an error >>>>>>>> that my computer is not authorized to play purchases from my iPod. >>>>>>>> when I try authorizing, I get an error saying it’s already authorized. >>>>>>>> I only have one computer. >>>>>>>> >>>>>>>> I looked this up and there is a notation on removing the SC info >>>>>>>> folder in /users/shared/SC. This folder is not there. So is there >>>>>>>> something equivalent i can do? >>>>>>>> >>>>>>>> I’m using the same Apple ID for everything, and I’ve done a reset and >>>>>>>> restore on my iPod. So I’m leaning toward resolving a problem >>>>>>>> somewhere in iTunes user data. >>>>>>>> >>>>>>>> thanks, >>>>>>>> teresa >>>>>>>> >>>>>>>> "Everything is interesting if you go into it deeply enough."--Richard >>>>>>>> P. 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