Hi,

Hmmm.  Thanks for the machine info.  The Help Centre doesn't require very much 
memory at all so you having 16 GB is plenty to handle numerous apps 
simultaneously.  The next thing that I'd try is to go to your AppStore, press 
cmd-4 to bring up the table of Purchased items, confirm that GarageBand is 
available under your Apple ID.  If it is, quit the AppStore, go to the Finder 
in your Application folder and cmd-delete on the GarageBand app.  Then re-open 
the AppStore and download a fresh copy of GarageBand.  After it's done 
downloading, open up the new, fresh copy of GarageBand and see if it behaves 
nicer.

HTH.

Later...

Tim Kilburn
Fort McMurray, AB Canada

On Feb 22, 2014, at 11:28 AM, Dionipher Presas Herrera <[email protected]> 
wrote:

> ok, i already repair my disk, and it still dont open the help menu of the 
> garage band. this was so frustrating.
> i dont know what was the problem, i do have 16 gb of memory and 512 gb of 
> hard disk,, i do have the os mavericks.
> On 22 Feb 2014, at 05:48 pm, Tim Kilburn <[email protected]> wrote:
> 
>> Hi,
>> 
>> So, if I'm understanding you correctly, you got it to work once or twice but 
>> it won't bring up the Help Centre for GarageBand anymore?  If so, then these 
>> intermittent problems are the hardest to solve as it's difficult to 
>> determine the factors involved when the problem occurs.  If you've already 
>> done the disk permissions repair, then a restart is the next thing to try.  
>> Make sure that you've quit GarageBand before restarting your Mac so that it 
>> doesn't try starting up right away when your Mac opens.  After the restart,, 
>> open GarageBand then follow my steps for opening the GarageBand Help.  If it 
>> opens, navigate around in the Help Centre seeing what you can learn before 
>> closing out of it.  Sometimes, when you go in and out of the Help Centre a 
>> number of times, it doesn't automatically bring focus to the Help Centre 
>> when launched.  Again, try cmd-tab or VO-f2-f2 to bring up the Window 
>> Chooser to see if it is actually available, just not the front most focused 
>> item.
>> 
>> Later...
>> 
>> Tim Kilburn
>> Fort McMurray, AB Canada
>> 
>> On Feb 21, 2014, at 11:31 PM, Dionipher Presas Herrera <[email protected]> 
>> wrote:
>> 
>>> i tried to do what you say then it open the garage band help. then just to 
>>> experiment, i close it immediately if it works again, but incontrast, it 
>>> dont work anymore.
>>> 
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