Hi, Asterisk with astGUIclient is a pretty good combo. http://astguiclient.sourceforge.net/scratch_install.html actually gives you step by step steps including a custom kernel compile option. ACD, Dialer and reporting functionality is available in astGUIclient. Not sure about IVR. You can create a custom IVR option easily with asterisk dialplan. Hope this gives you a start.
Regards, Kurian Thayil. On Fri, 2009-07-17 at 08:05 -0700, Peter Paul Chakalackal wrote: > Hi All > > Can anybody help me with information on Call Center Solution on Linux > Platform. I am basically looking for the IVR, ACD system, Dialers and > reporting functionality. > > Regards > Peter Paul > > > _______________________________________________ > ILUG Cochin Mailing List > http://ilug-cochin.org/mailman/ > [email protected] > http://ilug-cochin.org/mailman/listinfo/mailinglist_ilug-cochin.org > #[email protected] -- Kurian Mathew Thayil. (GPG KeyID: E232394F)
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_______________________________________________ ILUG Cochin Mailing List http://ilug-cochin.org/mailman/ [email protected] http://ilug-cochin.org/mailman/listinfo/mailinglist_ilug-cochin.org #[email protected]
