Hi, Wat is the asterisk version you've used. There are firms/organisations who are completely relying on Asterisk (handling outbound, ACD, IVR with Automatic call generation,...) and that too in one single box. I think with a good design and perfect configuration, it ll stand in par with Call manager or Avaya. Just my view.
Regards, Kurian Thayil. On Sat, 2009-07-18 at 01:01 -0700, Peter Paul Chakalackal wrote: > Hi Kurian > > Thank you for the update. However, I am not convinced on the Asterix > as a full fledge software. > > We have tested out Asterix but with a lot of limitations. I was > looking for a competitive product in line with Avaya or Alcatel. > > Regards > Peter Paul > > > > ______________________________________________________________________ > From: Kurian Thayil <[email protected]> > To: "This List discusses GNU/Linux & GNU, GPL Software" > <[email protected]> > Sent: Saturday, July 18, 2009 1:14:15 AM > Subject: Re: [ILUG-Cochin.org] Call Center Solution on Linux > > Hi, > > Asterisk with astGUIclient is a pretty good combo. > http://astguiclient.sourceforge.net/scratch_install.html actually > gives > you step by step steps including a custom kernel compile option. ACD, > Dialer and reporting functionality is available in astGUIclient. Not > sure about IVR. You can create a custom IVR option easily with > asterisk > dialplan. Hope this gives you a start. > > Regards, > > Kurian Thayil. > > On Fri, 2009-07-17 at 08:05 -0700, Peter Paul Chakalackal wrote: > > Hi All > > > > Can anybody help me with information on Call Center Solution on > Linux > > Platform. I am basically looking for the IVR, ACD system, Dialers > and > > reporting functionality. > > > > Regards > > Peter Paul > > > > > > _______________________________________________ > > ILUG Cochin Mailing List > > http://ilug-cochin.org/mailman/ > > [email protected] > > http://ilug-cochin.org/mailman/listinfo/mailinglist_ilug-cochin.org > > #[email protected] > -- > Kurian Mathew Thayil. > (GPG KeyID: E232394F) > > > _______________________________________________ > ILUG Cochin Mailing List > http://ilug-cochin.org/mailman/ > [email protected] > http://ilug-cochin.org/mailman/listinfo/mailinglist_ilug-cochin.org > #[email protected] -- Kurian Mathew Thayil. (GPG KeyID: E232394F)
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