On Fri Mar 18 00:38:36 2016, Michael Wise wrote: > Has the customer signed up for JMRP or SNDS? > Because if not, that would be step #0; see below. > > And yes, under certain circumstances, Hotmail/Outlook will 250 the mail, and > may then if it considers the IP sufficiently toxic, delete it without > delivering it to the intended recipient’s INBOX or Junk folder with no NDR. > The issue will be highlighted in the SNDS report, however. > > And there is *NO-ONE* at Microsoft who is a contact who can get things > running smoothly again. > The policy is cast in ferro-cement, no exceptions: > > > 1) Open a ticket and request mitigation for the IP(s) here: > http://go.microsoft.com/fwlink/?LinkID=614866&clcid > > 2) Wait and see what the machine thinks…
Hi, I did this for on of my IP, but the machine thinks it should be kept blocked. But, the /24 just appears on the Internet (was not even routed some moths ago) and the mails are delivered if we use an IP from another range. What should we do in that case? -- alarig
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