On Thu, Mar 17, 2016 at 5:38 PM, Michael Wise <michael.w...@microsoft.com> wrote:
> Has the customer signed up for JMRP or SNDS? > > Because if not, that would be step #0; see below. > Nope. This seems especially bad to me. Is every mail provider out there going to create their own pet reporting system that requires an account and approval before e-mail is accepted? This is going to cause heartache for lots of small business that have their own private mail server (Exchange, postfix, etc...) sitting on a static IP in their office. Most of them don't have (and can't afford) a full-time IT person which is why they call a company like mine from time to time. If I'm going to have to spend 10 minutes signing up Microsoft's pet reporting system for all of my customers it's going to take me somewhere around 3 weeks of pounding away at the keyboard. Maybe I'll set up my own pet reporting system. If you want to reach me, please set aside 10 minutes of your time and contact me at my 1-900 number. It's $4.95 for the first 30 seconds, and I'll ask questions to verify you aren't a spammer, then set you up for an account and finally I will stop silently dropping your e-mail. Seems like the whole point of this is to drive small businesses away from paying a few hundred bucks for the setup of a Linux mail server (or a few thousand for an Exchange server) and straight into the arms of hundreds-of-dollars-per-month in recurring revenue for large providers like Microsoft and Exchange Online. Am I just grumpy this week? Is e-mail no longer a cooperative system? Anyways, enough ranting. I appreciate the information Michael. I'll present them with the options of signing a contract for my company to deal with SNDS and JMRP, a quotes for Exchange Online, and Google Apps so someone else can deal with it. -A And there is **NO-ONE** at Microsoft who is a contact who can get things > running smoothly again. > I've had exactly the same experience using Microsoft products and support. ;) Ok--*now* it's enough ranting. >
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