> On 22 Jan 2021, at 14:38, Hans-Martin Mosner via mailop <mailop@mailop.org> > wrote: > > Am 22.01.21 um 15:22 schrieb Andrew C Aitchison via mailop: >> >> Are you sure that it was Sendgrid that blocked the message ? >> Looks to me as if ab...@sendgrid.com is hosted at gmail and >> it was *gmail* that objected to the content ... >> >> Or am I misunderstanding something ? > > No, of course you're right. > > But forwarding an abuse address that is somewhat expected to receive > problematic content to a service that tries to keep > such content out of their users' mailboxes doesn't really look very > professional, and even if it isn't technically > Sendgrid who perform the filtering this approach has the effect of putting a > content filter on the abuse mailbox.
With that being said, I’ve seen people here and elsewhere in the anti-spam space complain that they are asked to send complaints to a different subdomain. But when you’re hosting your primary domain mail on a service (which, in many cases you should for a host of reasons) then that service gets to block mail. There’s a broader discussion to be had about hosting abuse mailboxes. laura -- Having an Email Crisis? We can help! 800 823-9674 Laura Atkins Word to the Wise la...@wordtothewise.com (650) 437-0741 Email Delivery Blog: https://wordtothewise.com/blog
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