Am 10.05.22 um 10:29 schrieb Jarland Donnell via mailop:
I need these two email addresses removed from EVERY newsletter on EVERY
platform:
jarl...@mxroute.com
ab...@mxroute.com
Sendinblue, Mailjet, SES, ActiveCampaign, and every other company that fits in a category with these companies. I know
there are representatives in this mailing list. I am so sick and tired of reporting every single spam email and maybe,
just maybe, I get removed from one newsletter a week. I was maliciously attacked, my inboxes registered for an ungodly
amount of mailing lists that did not use any kind of double opt in standards. These mailing lists are all supported by
the companies mentioned. I am done with single reports and mostly being ignored. I need representatives from these
companies to push a message up the chain: Find EVERY mailing list with these two emails in them and REMOVE them.
Thank you, and apologies for the time wasted by anyone else who took a moment
to read this.
If the companies mentioned read as far as this, here's a very serious
suggestion:
Don't just remove the addresses from customers' lists, but remove the customers, as they are obviously using addresses
without consent, which would be against your AUP (you do have an AUP that requires confirmed opt-in, do you?). Make
notes to ensure that you don't accept them as customers in the future.
If your customer accounts were hacked, you can probably share the guilt with them. Your procedures regarding
transmission of recipient lists should require sufficient authentication, preferably using some 2FA mechanism. This
isn't rocket science!
Cheers,
Hans-Martin
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