On Mon, 11 Mar 2024 at 18:10, Alexandre Dangreau via mailop <[email protected]> wrote: > I see the issue is solved, but I’m interested of the solution you found.
The solution was writing to [email protected] (the address I found in the RIPE DB for their AS). The email had also [email protected] as a recipient. When they replied to me they also replied to [email protected]. Today I also received a feedback from [email protected] (he probably was not aware about my email to [email protected] and their reply). > If an OVHcloud’s customer have any network issue, he can contact the support > team. > They know how to make network test to identify if it’s network issue (e.g. : > peering) > or other issue (e.g. : blacklist) and can escalade to the right team if > needed. Did youù > contact the support team ? If yes, please provide me the ticketID and I’ll > check what they did. Sure, the ticket number is 9397742. I closed the issue when I got the reply from freenet, including the reply from freenet. Stefano > -- /n > Alexandre Dangréau > Head of Trust & Safety > VU.Ethics & Compliance > M : +33 (0)669337320 > https://twitter.com/ovhcloud | https://www.linkedin.com/company/ovhgroup/ | > https://www.ovhcloud.com/fr/ > _______________________________________________ mailop mailing list [email protected] https://list.mailop.org/listinfo/mailop
