On Mon, 11 Mar 2024 at 18:10, Alexandre Dangreau via mailop
<mailop@mailop.org> wrote:
> I see the issue is solved, but I’m interested of the solution you found.

The solution was writing to peer...@mcbone.net (the address I found in
the RIPE DB for their AS). The email had also n...@ovh.net as a
recipient.

When they replied to me they also replied to n...@ovh.net.

Today I also received a feedback from postmas...@freenet.de (he
probably was not aware about my email to  peer...@mcbone.net and their
reply).

> If an OVHcloud’s customer have any network issue, he can contact the support 
> team.
> They know how to make network test to identify if it’s network issue (e.g. : 
> peering)
> or other issue (e.g. : blacklist) and can escalade to the right team if 
> needed. Did youù
> contact the support team ? If yes, please provide me the ticketID and I’ll 
> check what they did.

Sure, the ticket number is 9397742.

I closed the issue when I got the reply from freenet, including the
reply from freenet.

Stefano

> -- /n
> Alexandre Dangréau
> Head of Trust & Safety
> VU.Ethics & Compliance
> M : +33 (0)669337320
> https://twitter.com/ovhcloud | https://www.linkedin.com/company/ovhgroup/ | 
> https://www.ovhcloud.com/fr/
>
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