Hi,It is not all in one installation, we have installed it on distributed machines.The thing that is bothering me right now is that, if I use the ip-address (10.19.0.208:8080) as server.url in engage server, then I can record the videos and processes just go smoothly. However, users cannot access it from the outside network. But if I use the server address (engage.tamu-commerce.edu) then I get the search exception error message. Regards,Sandeep TamrakarA&M - Commerce Date: Thu, 17 Mar 2011 19:52:15 +0100 Subject: Re: [Matterhorn-users] The media module is not accessible from the outside network! From: [email protected] To: [email protected] CC: [email protected]
Is this an all-in-one installation, or have you provisioned several purpose-built (e.g. admin, worker, distribution) servers? "remote search services" should only be installed if you are running on a cluster. Josh On Thu, Mar 17, 2011 at 7:25 PM, Sandeep Tamrakar <[email protected]> wrote: Thanks Lovemore, I did followed your instructions to configure the config.properties file. I tried to upload a test video file, and gets stuck in the same problem org.opencastproject.search.api.SearchException: Unable to add mediapackage a12e9ce5-290b-4791-a150-960303b3106b using the remote search services Regards, Sandeep Tamrakar A&M - Commerce Date: Thu, 17 Mar 2011 18:11:32 +0200 From: [email protected] To: [email protected] Subject: Re: [Matterhorn-users] The media module is not accessible from the outside network! Hi Sandeep If my guess is correct you have two different hostnames for your admin and engage nodes? If so then try doing the following in config.properties: Change org.opencastproject.server.url to be your engage server ie: engage.tamu-commerce.edu/ Change org.opencastproject.admin.ui.url to be your main administration node (the one that handles ingestion,etc..) server Change org.opencastproject.engage.ui.url to ${org.opencastproject.server.url} Now that's done fire up the servers and that will get rid of the exception: org.opencastproject.search.api.SearchException: Unable to add mediapackage cacd4c2c-e2f9-4025-9c0f-cc587d7f465c using the remote search services Upload a small file to test if the workflow processes as expected and that there are no more exceptions being logged. if the workflow finishes as expected then do the section below, otherwise let us know. This section addresses why the HTML of the engage page(s) does not change to reflect the server URL changes. you see, Matterhorn uses the SOLR search tool to index and link the thumbnails, videos to their recording id when you try to play them. Now this is a static index that does not dynamically change with the configuration URL unless the media being indexed is new. AKAIK this means you cannot edit the URLs manually you would have to use the rest endpoint for this of simply re-encode all the files after the new URL has been tested and works. Perhaps someone with more experience in the community can help on how this can be done. I hope this helps -- Lovemore Nalube OLE Developer (Vula) University of Cape Town http://www.cet.uct.ac.za/LovemoreN >>> On 3/17/2011 at 5:37 PM, in message >>> <[email protected]>, Sandeep Tamrakar >>> <[email protected]> wrote: Hello, I checked my config.properties, and yes server.url was set to 10.19.0.208:8080, I changed it to engage.tamu-commerce.edu. However, it gave me an during the processing. It says, org.opencastproject.search.api.SearchException: Unable to add mediapackage cacd4c2c-e2f9-4025-9c0f-cc587d7f465c using the remote search services What might have caused the problem? Regards, Sandeep Tamrakar A&M - Commerce From: [email protected] Date: Wed, 16 Mar 2011 21:45:35 +0100 To: [email protected] Subject: Re: [Matterhorn-users] The media module is not accessible from the outside network! Sandeep, if you take a look at /conf/config.properties, you'll find a bunch of *.url settings in there. On your case, you want to adjust the download.url to match something that is reachable from the outside. If it's not set explicitly, the server.url is used, which currently is most probably set to 10.19.0.208:8080. The download.url will be added as a prefix to your distributed media. Tobias On 16.03.2011, at 20:09, Sandeep Tamrakar wrote: Hello, I have been trying to find the way to make the media module accessible from the network outside the school. I am finding it hard to figure out what is causing this problem. If I get inside the media module from the school network, everything looks just fine; thumbnails are properly displayed and videos runs fine too. But its not the same case if I get out of the school network. I cannot the see the thumbnails and videos dont load up. Here is the source code I retrieved from the media module page. On the address, instead of IP address, there was suppose to be "engage.tamu-commerce.edu/" <img class="thumb" src="http://10.19.0.208:8080/static/776feb43-5ecd-407a-ad2e-9545d15ad7d8/attachment-3/BT878_video__ProVideo_PV143_.jpg"> what setting should I change so that i can get access to media files from network outside the school?? Sandeep Tamrakar A&M - Commerce_______________________________________________ Matterhorn-users mailing list [email protected] http://lists.opencastproject.org/mailman/listinfo/matterhorn-users _______________________________________________ Matterhorn-users mailing list [email protected] http://lists.opencastproject.org/mailman/listinfo/matterhorn-users ### UNIVERSITY OF CAPE TOWN This e-mail is subject to the UCT ICT policies and e-mail disclaimer published on our website at http://www.uct.ac.za/about/policies/emaildisclaimer/ or obtainable from +27 21 650 9111. This e-mail is intended only for the person(s) to whom it is addressed. If the e-mail has reached you in error, please notify the author. If you are not the intended recipient of the e-mail you may not use, disclose, copy, redirect or print the content. 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