The people from outside your network probably access via a gateway or proxy server, which has some allowed urls. Probably the rules also include the port and thus the gateway is blocking all the connections to ports different from the :80 . Or, perhaps, your local DNS (where the URL http://engage.tamu-commerce.edu/ is actually stored and mapped to the real IP address) has only a rule for the port 80; in other words, for your DNS, engage.tamu-commerce.edu = 10.19.0.208:80, so you cannot use a port number other than 80.
Mind you that the port 80 is a privileged one and you CAN'T run matterhorn in that port if you are not the root user. After seeing the configurations, may I suggest you make sure ALL the urls are prepended with the http:// prefix? Including URLs without the protocol prefix seems to be problematic, so give it a try. Good luck. Rubén 2011/3/21 Sandeep Tamrakar <[email protected]> > > Hello, > > I am still having difficulty dealing with the error > *org.opencastproject.search.api.SearchException: Unable to add > mediapackage 62e54372-d759-4dfb-bea7-19fe0fea9f8d using the remote search > services* > * > * > As Mr.Lovemore said, I tried removing the :8080 from the server.url, I also > tried replacing it with :80, nothing seems to work except the the server.url > with :8080. However :8080 will not allow users to access the media from > off-campus networks. What is causing this problem? > > Regards, > Sandeep Tamrakar > A&M - Commerce > ------------------------------ > Subject: Re: [Matterhorn-users] The media module is not > accessiblefromtheoutside network! > To: [email protected] > > From: [email protected] > Date: Thu, 17 Mar 2011 20:46:52 +0000 > > Progress, yey! I do not have internet to test your engage page right now, > and am about to sleep - its 11.42pm in Cape Town, South Africa. > > Do you not have any firewall restrictions? If u don't then I suggest > copying one of the thumbnail URLs and pasting it directly onto the browser. > Play with it to get leads. Eg: remove the port. > > If that does not work try this: in engage, change its port to 80, then > remove the 8080 where ever the engage hostname is configured. Restart all > servers and upload a small file to test. > > I'll be online in 12 hours then I can help you trouble shoot. > > Cheers > > Lovemore Nalube > Online Learning Environments Developer (Vula) > =========== > Sent via my BlackBerry Curve :) > ------------------------------ > *From: * Sandeep Tamrakar <[email protected]> > *Date: *Thu, 17 Mar 2011 16:25:53 -0400 > *To: *<[email protected]> > *Subject: *RE: [Matterhorn-users] The media module is not accessible > fromtheoutside network! > > You are awesome!! > I worked, I just had to put :8080 on engage. I really appreciate your > help. > The media however is still not accessible from the outside network. > If I check the source code of the engage page, it shows the > engage.tamu-commerce.edu:8080/.... > I am completely out of ideas why its not running from outside network. > > Regards, > Sandeep Tamrakar > A&M - Commerce > > ------------------------------ > Subject: Re: [Matterhorn-users] The media module is not accessible > fromtheoutside network! > To: [email protected] > > From: [email protected] > Date: Thu, 17 Mar 2011 20:17:57 +0000 > > Oh, cool. Now that's better. Here is how these should be configured: > > On admin: > > org.opencastproject.server.url=10.19.0.206:8080 > > org.opencastproject.admin.ui.url=${org.opencastproject.server.url} > > org.opencastproject.engage.ui.url=engage.tamu-commerce.edu (just > cross-check the port and add 8080 if needed) > > > On engage: > > org.opencastproject.server.url=engage.tamu-commerce.edu (just cross-check > the port and add 8080 if needed) > > org.opencastproject.admin.ui.url=10.19.0.206:8080 > > org.opencastproject.engage.ui.url=${org.opencastproject.server.url} > > On worker: > > org.opencastproject.server.url=10.19.0.207:8080 > > org.opencastproject.admin.ui.url=10.19.0.206:8080 > > org.opencastproject.engage.ui.url=engage.tamu-commerce.edu > > Test that and see. We also have a distributed system here and we run our > admin and engage on one node, one hostname but with https for admin and http > for the engage tools. > > CheersLovemore Nalube > > Online Learning Environments Developer (Vula) > =========== > Sent via my BlackBerry Curve :) > ------------------------------ > *From: * Sandeep Tamrakar <[email protected]> > *Date: *Thu, 17 Mar 2011 16:00:17 -0400 > *To: *<[email protected]> > *Subject: *RE: [Matterhorn-users] The media module is not accessible from > theoutside network! > > Hello, > > Here are the different servers with their url, > > admin-- mh-admin:8080 (10.19.0.206) > engage-- engage.tamu-commerce.edu(10.19.0.208) > worker-- mh-worker:8080 (10.19.0.207) > > Regards, > Sandeep Tamrakar > A&M - Commerce > > > To: [email protected] > > From: [email protected] > > Date: Thu, 17 Mar 2011 19:50:49 +0000 > > > Subject: Re: [Matterhorn-users] The media module is not accessible from > theoutside network! > > > > Hmm, I must have missed something. Tell me on which URL are u hosting the > server with the distribution modules? > > Lovemore Nalube > > Online Learning Environments Developer (Vula) > > =========== > > Sent via my BlackBerry Curve :) > > > > -----Original Message----- > > From: Sandeep Tamrakar <[email protected]> > > Sender: [email protected] > > Date: Thu, 17 Mar 2011 14:25:24 > > To: <[email protected]> > > Reply-To: Matterhorn Users <[email protected]> > > Subject: Re: [Matterhorn-users] The media module is not accessible from > the > > outside network! > > > >_______________________________________________ > > Matterhorn-users mailing list > > [email protected] > > http://lists.opencastproject.org/mailman/listinfo/matterhorn-users > > > > > >_______________________________________________ > > Matterhorn-users mailing list > > [email protected] > > http://lists.opencastproject.org/mailman/listinfo/matterhorn-users > > _______________________________________________ > Matterhorn-users mailing list > [email protected] > http://lists.opencastproject.org/mailman/listinfo/matterhorn-users > >
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