Dear Tobias,
that perfectly did the trick! Thank you.
I consulted http://<our.server>/search/rest/episode?id=<id>
and clearly enough these pages show the reason for our problems:
we have 2 different streaming servers in action; one of them was kind
of offline (filesystem was not mounted); my collegue found out
about that independently just in time.
Things are ok now, sorry for the "panic".
Greetings, Andreas
Tobias Wunden schrieb am Mon, 20 Jun 2011 betreff "Re: [Matterhorn-users]...":
Date: Mon, 20 Jun 2011 14:00:57 +0200
From: Tobias Wunden <[email protected]>
Reply-To: Matterhorn Users <[email protected]>
To: Matterhorn Users <[email protected]>
Subject: Re: [Matterhorn-users] Engage-Player: Error Message: Stream not found
Hi Andreas,
we discovered yesterday that some links to our videos in the engage-player were
broken; we have like 350 videos, and those with number 100-250 show this
message, when clicked in the media-gallery
this is strange, I am not aware of any limitations in the search index or the
engage ui. In order to dive into this problem some more, please try to do the
following:
Go to the player page of one of the episodes that are not working. Your URL will look
something like http://<servername>/engage/ui/watch.html?id=<id>. Now alter this
url to the following:
http://<servername>/search/episode.xml?id=<id>
What you should get is xml, containing information about the episode:
<mediapackage id="<id>">
....
</mediapackage>
Find the <tracks> section and locate those tracks with type="presenter/delivery" or
"presentation/delivery" and note the protocol of their urls and the url themselves. If it starts with
"http://<servername>/static", your files should be in the download folder as configured in your matterhorn
installation (key "org.opencastproject.download.directory" in config.properties).
If "rtmp" is the protocol, you need to find the files in the directory configured by key
"org.opencastproject.streaming.url".And of course, make sure your streaming server is up
and running.
Tobias
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