On 11-10-11 12:08 PM, Jonathan Felder wrote:
> I wait days.  I have some tests that are over a week.

How much free disk space is there on the device?  Maybe it can't ingest
because the disk is full?  Have you tried restarting it?

G

> On 10/11/11 10:15 AM, Greg Logan wrote:
>> On 11-10-11 11:12 AM, Jonathan Felder wrote:
>>> I actually don't know the capture is failing.  Perhaps I'm not using the
>>> right language.  There are sources connected and I can see/hear them if
>>> I access the device.
>>>
>>> Basically I get the error message I mentioned before and the video never
>>> shows up.  I have no idea why.  I don't see much in the matterhorn
>>> server logs and I have no idea how to debug the device.
>>
>> How long are you waiting after the capture is supposed to be finished?
>> The device may in fact be capturing but the signal informing the core of
>> that is probably missing.  The device should eventually ingest the
>> media, so try setting the ingest interval to 1 minute.  You don't want
>> to do that for production, but until I can get the fix out for this
>> issue it should let you continue testing.
>>
>> G
>>
>>> On 10/10/11 2:57 PM, Greg Logan wrote:
>>>> On 2011-10-10 10:35 AM, Jonathan Felder wrote:
>>>>> Actually I'm seeing the same thing.  The video popped up a couple of
>>>>> times in prior testing, but it now it seems with more testing that the
>>>>> capture fails far more often then it works.
>>>>
>>>> That's really really odd.  How do you know that the capture is in fact
>>>> failing?  When it fails what do the streams on the preview page look
>>>> like?  What settings do you have enabled in the Streams configuration
>>>> page?  Do you have the camera or audio stream turned off by any chance?
>>>>
>>>> It's really frustrating debugging these things, as you can probably
>>>> tell :)
>>>>
>>>> G
>>>>
>>>>> On 10/10/11 8:37 AM, Dr Leslaw Zieleznik wrote:
>>>>>> I have just updated the f/w and I have the same Warning, but the
>>>>>> capture
>>>>>> has never started.
>>>>>>
>>>>>> Strangely enough I had to update the f/w on the MCA, despite the
>>>>>> device
>>>>>> came with the 2.2.0e on it, otherwise the device did not register on
>>>>>> the
>>>>>> core.
>>>>>>
>>>>>> Leslaw
>>>>>>
>>>>>>
>>>>>>
>>>>>>
>>>>>> On Oct 4, 2011, at 7:19 PM, Greg Logan wrote:
>>>>>>
>>>>>>> On 11-10-04 11:52 AM, Jonathan Felder wrote:
>>>>>>>> I have gotten this working on matterhorn 1.2.
>>>>>>>>
>>>>>>>> However, it does do something weird. I get:
>>>>>>>>
>>>>>>>> WARNING : Recording may have failed to start or ingest!
>>>>>>>> It seems the core system did not recieve proper status updates
>>>>>>>> from the
>>>>>>>> Capture Agent that should have conducted this recording.
>>>>>>>>
>>>>>>>> When it starts recording. Then at some point later the video shows
>>>>>>>> up.
>>>>>>>
>>>>>>> Another known issue that's been cropping up for a while. I have a
>>>>>>> patch
>>>>>>> for this waiting on local QA to finish up.
>>>>>>>
>>>>>>> G
>>>>>>>
>>>>>>
>>>>>>
>>>>>>
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>>>>
>>>>
>>>>
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